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Audere JZ3 problems

I'm having trouble installing my Audere JZ3 preamp on my SX 5 string w/ Bartolini pickups. The wiring from the Bartolini pups is just a black wire for each pickup and a red wire coming from the bridge. The black wires have a clear wire on the inside of silver braided wire. Upon close inspection, the people who installed my pickups separated the clear coated wire from the silver braided wire and put them in different positions on the pots. My assumption is that one is the hot and one is the common. Is this right? I followed the instructions that came with the preamp and going along with my assumption that the clear is the hot(since the instructions say that the hot wire is typically white or red colored and the clear wire is sorta white) and the silver is the common. The result is no sound coming from my bass. Could someone help me out? What am I doing wrong?

Should I just treat the braided silver and clear coated wire as one wire and put them both in the spot on the preamp leaving just the red wire coming from the bridge (not bridge pup) to connect with the white ground wire on the preamp?
 
To be clear: There are only two conductors coming from the Bart pickups? A wire with a clear jacket and a silver braided shield wire?

If so, then you'd treat the jacketed wire as the hot and the braided one as common.

If, however, you have two conductors surrounded by the braided wire for a total of three conductors, then the braided one goes to cavity ground (i.e. NOT to the preamp directly.), while the two that are inside the braid will be the hot and common to the preamp.
 
The Clear wire is hot and braid is common. I just installed my audere last night with bart pups. Excellent combo. Very happy. Just attach each wire to the screw connectors on the board as described in the instructions. Do not connect pups to anything else just to the preamps screw connectors
 
I've got some Bartolini pups like that. You are correct to think that the braided wire is signal common and the small wire inside the clear insulation is hot. So you connect the braided wire from each pup to the two 'cold' terminals on the preamp, and the inner, clear insulated wires to the 'hot' terminals on the preamp. With a preamp such as this, you don't connect the braided wire directly to ground- you must connect them to the preamp terminals instead.
If this doesn't work, try connecting one pickup to the output jack directly, then the other, to verify the pickups are OK. If they work this way, and you are sure you did what I outlined above regarding preamp connections, you have a preamp problem. Battery OK?
 
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doesnt it look sexy?
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