I've never had anyone complain.
I used my 383 for several years with no complaints as well.
It would not hurt to see what else is out there, but if you like the 383 enough to get it repaired...get it repaired!
There are actually quite a few well reviewed preamp/DI pedals currently available that can drive a power amp.
Agehorse designed the Subway line:
Mesa Boogie Subway Bass DI Preamp | MESA/Boogie®
MESA/Boogie®
The Tech 21 Q/Strip is also popular:
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The MXR M81 is also well reviewed:
MXR® BASS PREAMP
These all produce primarily a clean sound. You can also find units that are designed to make OD and distortion.
Rack units are not a popular as they used to be but you can still find rack preamps. Tech 21 makes some other options under the Sansamp name but I think they are more for distortion and OD. They do clean as well.
Sansamp – Tech 21 NYC
The 383 is the only rack preamp I have ever owned. I was tempted by several over the years, some of which are no longer made (*): Alembic F1X, Demeter VTBP-201S, Kern IP-777*. For a while I was even considering getting a "straight wire" mic pre made by either Millennia Media or Great River...so yes I am a bit of a cork sniffer.
The F1X is pretty much old school Fender with a crossover added. Alembic makes a two channel version without the crossover F-2B
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Demeter:
https://www.demeteramps.com/index.php?route=product/product&path=61&product_id=50
I think the Jule Monique is probably the preamp that has made the most stir on talk bass over the last 10 years
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Actually a Jule Monique 700 is on my bucket list...but I already have 28 amps and have been trying to exert a bit of self control.
Anyway, don't let my assessment of the 383 factor into your decision. Taste is subjective, so if the 383 serves your tastes well, you should have it repaired.