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Cali76 Fault

Hi not sure if anyone else has experienced this?

I received a Cali76 Bass and it was working fine two days ago but now when it turns on there is no sound no matter where any of the dials are set, when it is turned off I get sound again.

I have had a look inside the pedal to make sure nothing had burnt out and can not see anything that would suggest so and everything looks soldered correctly and in working order.

It was a refurb model from Origin and I have contacted them but they don't work weekends.

Any suggestions?