Short answer: Because it sounds good.
Slightly longer answer: Because folks rarely voice a minor 9th chord with the 9th (2nd) in a lower octave than the 3rd, so you rarely get "the harsh minor 9th interval" [sic] between those two notes. (Operative word being "rarely".) More often the 3rd is in the lower octave and the 9th above, and you get a far more consonant major 7th interval between them. Other times those two chord tones are voiced in the same octave so you get a piquant half-step interval between them...which, in the context of a minor 9th chord, doesn't sound nearly as "harsh" as one might fear.
Even longer tangential response: Irrespective of whether Maj11 chords are truly "forbidden" because of the harsh minor 9th interval between the 3rd and 4th (and I like @Whousedtoplay's edit that they are simply "rare"), you can combine the major 3rd and 4th in a chord...but A) you'll almost certainly want to voice the 3rd a major 7th (or more) higher than the 4th, or in the same octave, because in that context the minor 9th interval can definitely destroy the quality of the chord you're trying to present; and B) it's a bit disingenuous to refer to that chord as a "Maj11th" chord, because voiced thusly most ears will hear the major 3rd as an upper structure tension on top of a sus chord. I'd indicate it as an "N7sus4(add3)" if I werent explicitly notating the voicing.