Yea, it is.
I should add that I can't fault the guy too much. He spent a good amount of time and I think got as far as he could with it. His fee was very reasonable and he thought it was fixed when he gave it back to me. It wasn't happening when I went to his shop to pick it up. I tried it right there with him in his shop and it wasn't happening. Then I get it home and the very next day it's happening again. Note that the tech was able to repro the issue many times in his shop, including with me there. It's not like the issue only happens in my basement.