Currently using a Line Relay G30 and its cutting out!!!! Help!

Discussion in 'Live Sound [BG]' started by Ronald Timmons, Jun 8, 2019.

  1. Ronald Timmons

    Ronald Timmons

    Jun 8, 2019
    I dont know whats goin on but i can be close to it and itll cut out.. Ive had it for 6 months and im nervous to use it on a gig .... Any tips on where to place it (Floor or elevated on the rig) Maybe the cable ? HElp
  2. lokikallas

    lokikallas Supporting Member

    Aug 15, 2010
    los angeles
    It’s just a matter of finding an open channel, if there isn’t one, then you don’t use it. The more expensive line 6 units have more channels. The real good stuff doesn’t compete with WiFi like the line 6 g30.
  3. Ronald Timmons

    Ronald Timmons

    Jun 8, 2019
    Sooo as soon as it cuts out I should just switch to another channel?
  4. SwitchGear


    Mar 23, 2005
    Sunny Beach
    My Line 6 G50 will cut out occasionally if it is on the floor with obstructions in the way. Clear line of sight no problems
  5. spike42

    spike42 Supporting Member

    Oct 21, 2007
    Maiden, NC
    I found this article useful when troubleshooting dropouts with my G50:

    G50 Reception Issues

    I had mine on my pedalboard, but found that mounting on my amp was a help, but still had
    occasional drops. I then set mine to RF1 per the article, and so far so good. I see there is a
    similar database article about the G30:

    G30 Dropouts
    Oddly likes this.
  6. Ronald Timmons

    Ronald Timmons

    Jun 8, 2019
    Mannnn this was really helpful!!! Thanx sooo much!!
    spike42 likes this.
  7. My G30 will not work with my wireless router for my mixer without cutting out. I bought the cheapest Shure UHF system and I no longer have any issues.
  8. musicman7722


    Feb 12, 2007
    Hampton NH
    Yea mine was always doing that and the battery compartment door broke on two of them. Had to hold it closed with Gaffers tape and an elastic. Bye Bye to mine as well.
  9. a few years a go i had a line 6 g90 i believe it was (rackmount) I had two different transmitters for it. I always had problems with dropouts. Tried everything. Finally sold it.
  10. walterw

    walterw Supportive Fender Commercial User

    Feb 20, 2009
    that's why the mixer should be on a 5GHz router!

    everybody's wireless units and all the cellphones in the room are clogging up 2.4GHz.
    s0c9 likes this.
  11. It is on 5GHz... still has interference.
  12. walterw

    walterw Supportive Fender Commercial User

    Feb 20, 2009
    it shouldn't.

    see if the router is also pumping out 2.4, maybe that part should be shut off.
  13. Posssible, I haven’t thought of that. I hate computer stuff!
  14. s0c9

    s0c9 Supporting Member

    Jan 9, 2014
    1964 Audio artist, Fractal Audio Beta Tester
    As @walterw stated, if the mixer is on 5G, it should not interfere with the 2.4G of your G30, even if your router is active on both bands.
    There's a REAL SIMPLE solution to this issue that most people overlook, 'cus they know little about it.
    There are only 12 2.4G channels available in the US, 14 elsewhere. Channels 1, 6 and 11 are non-overlapping, so are the most frequently selected.
    Your router might be setup to "auto" detect the 2.4G channel to use, so there's a good chance it will pick one of 1, 6, or 11. If you happen to be using the same channel on the G30, then potential interference problem(s).

    To make this work, you need to scan the venue (with an app like wifi analyzer shown below) and adjust your devices to use the best open channels.


    In the scenario above, chans 1, 6, and 11 look occupied with fairly strong signals, with ch-1 being the weakest. Chan 8 and 9 look fairly open, so you could set your router to use Ch 1 and the G30 to use Ch 8. That should minimize any interference.
    Let me know if you have questions.

    PS: You can do the same with that (android version) app for 5G and choose non-DFS 5G channels to maximize your performance.
  15. DWBass

    DWBass The Funkfather

    Funny......I bought one last Friday for a show down at the beachfront. Set it up and got it going. Sounded great while I was standing right next to it. I started to walk away from the receiver and I started to hear noise. Got to the end of the stage and it started to cut out. Literally 10-12ft away. No sir! Can't have that. Granted, my BL was using a router most likely at 2.4Ghz. I returned it. I'll keep using my older (600hz) unit until next years deadline and then I'll go find a non 2.4Ghz-5Ghz unit below 600Mhz.
    Last edited: Jun 18, 2019
  16. QweziRider

    QweziRider Gold Supporting Member

    Sep 15, 2008
    Northern Nevada, U.S.
    I fought the same issue over and over and over. After much searching for the answer, I finally had Line 6 admit to me in an email that the G90 could cut out simply from my body being between the transmitter and receiver. Just from walking about the stage! Sure enough, once I knew that, I could recreate the problem on cue and avoid it by not turning my body between the two. Promptly traded it in when Sennheiser was doing a "$200 trade in your old gear" promo, never had a dropout since.
  17. s0c9

    s0c9 Supporting Member

    Jan 9, 2014
    1964 Audio artist, Fractal Audio Beta Tester
    Used a G90 for 7+ yrs for both guitar and bass, and NEVER had that issue with mine... tho' I did hear that some of the new (gen 3?) models had issues..
  18. bass40hz

    bass40hz Cigar smoker, scotch drinker, American Patriot Supporting Member

    Aug 13, 2014
    Richlands, NC
    G30 user here. NO issues to report. That is all. Carry on.
    Rock on.