For one they were very friendly, and they werent doing just enough to get by. I think they have made a permanent customer!
Enjoy the benefits of a premium membership!
Upgrade Account
-
TalkBass has been independent since 1998. Add your voice.
Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
Join free Log in
Want zero display ads or expanded classifieds tools? Compare plans.
DAddario customer service rocks #2
- Thread starter SquierBender
- Start date
D'Addario strings a very nice. I've used them forever. I've recently been using Dunlop, because I like the sound of them as well, but I just put a fresh set od D'Addario XL165's on my project Jazz. It sounds wonderful and I like the stronger tension of the strings. They wouldn't be as popular as they are if they weren't good strings. You see them on concert stages all the time.
I haven't had an issue, in years, with D'Addario. When I did, they were more than helpful.
I haven't had an issue, in years, with D'Addario. When I did, they were more than helpful.
i resisted d'addarios for a long time because they were cheap and i associated price with quality. but once i tried the xl's, i was hooked, and for about 20 years, i've used xl's as my only roundwounds.
Ditto. I once had a dead E string in a set of Chromes and D'Addario sent a whole set to me -- no fuss, no mess.
hey i had a e snap when i was getting it up to tension im wondering should i email them cuz i already called them and left a message
You've gotta be kidding... D'addario has the worst customer service I've ever talked to. They don't read emails (correctly), know nothing about their own product, and sent the wrong part number when I had a problem. Pissed me off so much I'll never use a D'addario product again.
