Darkglass B3k problems when bypassed

[LaklandLaksNADA]

Anyone have this problem?

When my B3k is engaged it works perfectly.

When I put it in bypass the signal basically disappears. It can faintly be heard but is distorted.

It worked perfectly yesterday when used. Sat at home Until I pulled it out today.

 

[father of fires]

Just message them at their website.

It's obviously having issues. Darkglass'll be able to help you.

 

[LaklandLaksNADA]

Just message them at their website.

It's obviously having issues. Darkglass'll be able to help you.

Already done. Figured I'd see if there were any simple fixes people knew as well.

 

[LaklandLaksNADA]

Resolution: static discharge screwed it up. This coming from DG support. Was under warranty. Having it replaced.