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Delayed iphone notifications

Discussion in 'TalkBass Mobile App Support' started by tobias3469, Dec 11, 2014.

  1. Dec 11, 2014 #1
    tobias3469

    tobias3469 Suspended Supporting Member

    Sep 28, 2013
    West Los Angeles
    Hey guys and gals, I searched but couldn't find this specific info.

    For many weeks, the TB mobile app was working great for me. The notifications were instant. Over the past few days I've been getting delayed notifications. Sometimes it will tell me I have a new message or notification 48 hours after the message was posted or sent.

    Is this a common issue? I may just turn off the push notifications.

    Thanks!
     
  2. Dec 11, 2014 #2
    paul

    paul Staff Member Founder Administrator

    Jul 20, 2000
    Texas
    This happened to me too the other day too. I'll see if it's a known issue. Has it happened again today? I'm hoping it'll just fix itself... but I'll see if I can find something.
     
  3. Dec 11, 2014 #3
    tobias3469

    tobias3469 Suspended Supporting Member

    Sep 28, 2013
    West Los Angeles
    Yes it's been happening pretty consistently. I just got a notification for a PM that I received on Tuesday...
     
  4. Dec 11, 2014 #4
    paul

    paul Staff Member Founder Administrator

    Jul 20, 2000
    Texas
    When you get a late notification, is it by itself or does it accompany a more recent notification?
     
  5. Dec 11, 2014 #5
    tobias3469

    tobias3469 Suspended Supporting Member

    Sep 28, 2013
    West Los Angeles
    Sometimes 2 or 3 old notifications will come through at the same time.

    Strange enough, when you just quoted me the notification was instant. That's probably the first time in a week.
     
  6. Dec 11, 2014 #6
    paul

    paul Staff Member Founder Administrator

    Jul 20, 2000
    Texas
    Ok, so this is an ongoing issue with Tapatalk's push notification server (Tapatalk makes the TalkBass App too). Their server is simply being overloaded. We'll keep complaining until it gets better https://support.tapatalk.com/threads/push-notification-delays.27404/
     
  7. Dec 12, 2014 #7
    tobias3469

    tobias3469 Suspended Supporting Member

    Sep 28, 2013
    West Los Angeles
    Thanks for looking into this.

    I just wanted to make sure you guys were aware.
     
  8. Dec 17, 2014 #8
    Warpeg

    Warpeg

    Jun 20, 2005
    Ohio
    I and a few others TBers I know have this issue, as well as a similar issue where the notification repeats over and over again.
     
  9. Dec 17, 2014 #9
    paul

    paul Staff Member Founder Administrator

    Jul 20, 2000
    Texas
    Yeah, me too :(

    If you want, you can ditch the app and use your mobile browser. To get reliable push notifications, you can install PushBullet. Then, under your user menu, select "External Accounts" and associate your TB account with PushBullet.

    Screenshot at Dec 17 17-01-53.png