Yeah it was weird... the sound was not very good,, and the volume knob or any other knob or switch had no effect on the sound. But the tuner out had the best sound, and a hot level and was affected by the volume knob and every other switch. When you get a chance,, try running out of the tuner out (I know this seems wrong to do) but Mine is definitely wired that way. The tuner out is the unbalanced out and the two unbalanced outs are essentially tuner outs, with no eq or anything. The Xlr is working fine, just to use it live I have to always tell the sound engineer and have this conversation with him. lol. I think when I have some time I will make a short video and post it on youtube with the link here. Give me a week or so.. but just try the tuner out and let me know what happens... I hear a lot of people say the dem is "too" neutral sounding, I wonder if its this?? It was for me... Just curious..