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DNA Amplification are the still around?
- Thread starter gwangi
- Start date
Yeah, the 2 112C's I have are really awesome. Not quite as powerful as my DNA 410, I just sold it this week, but more than enough for the gigs I play. I'm running an Orange Terror Bass 1000 with the 2 112's.
FYI, the DNA website lists the weight of the 112 at 34 pounds but that's based on the old Neo version. It's my understanding that all cabs will be ceramic going forward, so the 112's I have are around 46 pounds. Not an issue with me, I actually prefer the sound of ceramic over neo, but it might be to some that are reading the specs on the website. Here's the link: [Invalid or Expired Link Removed]
FYI, the DNA website lists the weight of the 112 at 34 pounds but that's based on the old Neo version. It's my understanding that all cabs will be ceramic going forward, so the 112's I have are around 46 pounds. Not an issue with me, I actually prefer the sound of ceramic over neo, but it might be to some that are reading the specs on the website. Here's the link: [Invalid or Expired Link Removed]
I believe DNA is gone. I have a DNA800 head. I never used it on a gig but used it at home to practice at low volume. Just past the two year point the green light came on and it stopped working. At the beginning of October 2020 I took it to a local Toronto repairman John Fletcher. We both got in touch with DNA who said they wanted to establish a relationship with a repair shop in Toronto and they would send him parts. John ordered the parts over a year ago and they never came and DNA has not sent me any communication.
This is the last boutique piece of equipment I will buy. I can get parts for my 65 Fender Pro Reverb at my local music store. Something music journalists fail to mention. Stick with big, established companies. There are reasons why they became big. Customer service is one of them. Product development is another. This head has cost me more than any amp I have ever owned. It has also been the least reliable and impossible to get serviced. My 1984 Gallien Krueger 400 just keeps on satisfying and is simple enough for me to maintain. Spray the pots with Deoxit once a year and keep the input and output jacks clean with alcohol and Q-Tips. That's it.
This is the last boutique piece of equipment I will buy. I can get parts for my 65 Fender Pro Reverb at my local music store. Something music journalists fail to mention. Stick with big, established companies. There are reasons why they became big. Customer service is one of them. Product development is another. This head has cost me more than any amp I have ever owned. It has also been the least reliable and impossible to get serviced. My 1984 Gallien Krueger 400 just keeps on satisfying and is simple enough for me to maintain. Spray the pots with Deoxit once a year and keep the input and output jacks clean with alcohol and Q-Tips. That's it.
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- Feb 12, 2006
- 61,047
- 5
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- Disclosures
- Development Engineer-Mesa Boogie, Development Engineer-Genzler (pedals), Product Support-Genz Benz
Was the parts order ever followed up by your repair shop to be sure the communications didn't get lost? Did you ever follow up with DNA yourself?
Seems like a long time to wait without follow-up?
DNA is still in business, and they have an authorized dealer in Totanto (Club Bass, Dave Freeman) should be able to sort it out for you.
Seems like a long time to wait without follow-up?
DNA is still in business, and they have an authorized dealer in Totanto (Club Bass, Dave Freeman) should be able to sort it out for you.
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Both the repairman and I have been in touch with DNA over the last year through e-mails. A few months ago I called the repairman who said he had received an e-mail from DNA stating they had received the parts from the manufacturer and were arranging shipping. The parts never came. I tried e-mailing DNA through their site today, Dec.1, 2021, but the contact tab did not work. I sent an e-mail to Club Bass, where I bought the head, to ask if he was still able to contact DNA. I am waiting for a reply.
I hope my communicating the difficulties I have experienced will prevent other people from experiencing similar frustrations and losses. One of the benefits of the web and social media.
I just heard back from Club Bass, where I bought the DNA head. They stopped being a DNA dealer, years ago, because they had bad experiences looking for dealer support. Seems like DNA doesn't leave just their consumers without support. Yet they still list Club Bass in Toronto as one of their dealers!
I just read somebody recommending DNA cabs so apparently the word isn't out that they're no longer supporting their customers. Sad.
