I just wanted to share my experience with you all on earasers ear plugs Earasers musicians high fidelity earplugs hearing protection
I bought a set of these last year and have been pretty pleased with them. About a month ago I noticed they were getting dirty so I set out to clean them.. Well I did not read the proper instructions on how to clean them and I ruptured the little drum like membrane inside the ear plug rendering them useless. I contacted their customer support and spoke with their VP. She told me that if I bought one ear plug from their site she would send me the other for free as well as a cleaning kit. I thought this was a nice offer and set out to do so. Upon check out I noticed it was going to cost a flat 10 bucks to have them shipped. At this point I could just buy a new set from Amazon for about the same price. Well since there is not a lot of money in the ol band fund I went with a cheaper set from amazon from Ear Peace. Not bad plugs, but not as nice as EARasers. I never informed EARasers of this and figured the ball would just get dropped there. Well last week I got an email from their VP asking if everything was ok and they had not seen my order come through. I explained to them that I could not afford them right now and I went with a cheaper set. They understood and asked for my address so they could send me a gift thanking me for trying their product. So I gave them my address thinking I might get a key chain of some kinda swag from them. Well today FEDEX dropped a package off at my door with a set of brand new EARasers and a cleaning kit for free. WOW I was shocked talk about awesome customer service. I liked their ear plugs before now I really love them. So I just wanted to let you all know these guys at EARasers are awesome and they have a great product as well. If you are on the fence on what ear plugs to try give these guys a try..
I bought a set of these last year and have been pretty pleased with them. About a month ago I noticed they were getting dirty so I set out to clean them.. Well I did not read the proper instructions on how to clean them and I ruptured the little drum like membrane inside the ear plug rendering them useless. I contacted their customer support and spoke with their VP. She told me that if I bought one ear plug from their site she would send me the other for free as well as a cleaning kit. I thought this was a nice offer and set out to do so. Upon check out I noticed it was going to cost a flat 10 bucks to have them shipped. At this point I could just buy a new set from Amazon for about the same price. Well since there is not a lot of money in the ol band fund I went with a cheaper set from amazon from Ear Peace. Not bad plugs, but not as nice as EARasers. I never informed EARasers of this and figured the ball would just get dropped there. Well last week I got an email from their VP asking if everything was ok and they had not seen my order come through. I explained to them that I could not afford them right now and I went with a cheaper set. They understood and asked for my address so they could send me a gift thanking me for trying their product. So I gave them my address thinking I might get a key chain of some kinda swag from them. Well today FEDEX dropped a package off at my door with a set of brand new EARasers and a cleaning kit for free. WOW I was shocked talk about awesome customer service. I liked their ear plugs before now I really love them. So I just wanted to let you all know these guys at EARasers are awesome and they have a great product as well. If you are on the fence on what ear plugs to try give these guys a try..