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EBMM Sterling switch

Open up the cavity and physically check all soldered wires at the switch, make sure all wires are still connected...for starters.

the middle position, if I am correct, is the Single Coil setting. The Sterling Pickup is a 3-coil design that uses a phantom coil beneath the two exposed coils for hum-free operation. If the wires at the switch are good, perhaps something is going awry with the pickup...
 
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Thanks for your reply, I'll double check the physical connections.

This is the second pickup in this 7 month old bass. The phantom coil came unglued in the first one. EBMM shipped me a new pickup and I installed it myself. That's probably the biggest clue to the problem, but I solder small electronics all the time. I used heat shrink tubing and things worked beautifully for two months or so.

I'm waiting to hear back from EBMM about troubleshooting suggestions.