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Eden Amps

According to what I picked up on the Eden forum, there are three eras of Edens - the original when David was there, then they sold to a company which shall remain nameless and that's when all the complaints began - both in quality of product (reliability) and in customer service. They were sold again and are now made in China (although old product does exist in warehouses) and reports are that the Chinese made product has returned quality to the line. The bad years (middle years) are supposedly around 2007 and first part of 2008 if I recall correctly.

I own a WT-405 that I bought used and a 210XLT. It's true, the flat setting is amazingly close to all you need on their heads, but the 405 has such limited eq that when you do need to tweak (and some cabinets or rooms require it) you're way too limited. An external EQ is needed with this model imo. As I said, I got mine used and put it in the shop when the treble knob stopped working. I don't blame Eden for this - the repairman told me the amp had not been well cared for, but what I do blame them for is that the Eden replacement part took 5 weeks to come in.

Genz Benz to me sounds nothing like an Eden.

One of the best things about my amp is all the bells and whistles - a really nice compressor built in, and every conceivable input and output jack, and the eq is a high quality sounding eq. Because it sounds so good flat, there is tons of headroom for adjustments. The bottom end is huge. The mid scoop works extremely well and makes it easy to switch styles radically with one knob. Also has a feature that maintains bass and treble sounds regardless of the amps volume (normally you'd have adjust these when changing volume drastically). This means you don't have to mess up your setting when you go from gig to rehearsal volume. Repairman said they are very well built inside and earn the reputation as high end equipment.
The worst part to me is that the G and D strings sound thin through the Eden amp compared to my Little Mark which is noticeably fatter. External EQ would probably help that, I just don't have it to try out at the moment and so the LMlll gets played more often. It's also warmer sounding. Both are great amps.
 
Try the WTDI. You may be able to get the sound you want without the price. I have an Eden Metro 2x10 combo and Eden 1x15 cabinet. Might be getting an Eden 4x10 cabinet this evening. I love my Metro because of the Hybrid amp - Solid state and tube sound. The WTDI just ads icing on the cake and I can use it as a stand alone preamp. Ultimately, with all the coments you have to play with the gear that sounds best to you and makes you happy. Eden makes me happy!!!
 
Seriously G.A.S.'n for an Eden WT550. Problem is that wouldn't want to buy a new cab and I currently have the Ampeg SVT-410HLF....(pre-Vietnam)

So share your views, would that be a total mismatch made in heaven (that I presume it would...)

The SVT is doing its job perfectly wit a V4BH but that's just one corner of the spectrum and seriously lacking power in bigger venues. Not to mention the weight and size of the two combined.

Wouldn't want to get a new 4x10 cab...

Apparently the move to China hasn't made them any less desirable?
 
I have been using Eden gear for many years....
I love the WT 550 - its the perfect head for my needs.
I use this head with 2 Bag End S 15 D cabs and a P Bass...

I have not had any problems with this head and it gets used on a very regular basis.....I have it racked and I take very good care of it....

I dont know about the customer service issues..I never had to contact them....which is a good thing.

Eden is no longer the flavor of the day..so once you get beyond that...it's great stuff.
 
I have a WT800C Made in the USA on Jan 31 2007. I took it to the shop yesterday. I had bought a WT800B in Sept of 06, but the amp developed a Fuzzy F# overtone that alway rang, so I took it back to the dealer and he gave me the WT800C as a temp amp. After 6 weeks the WT800B had not been repaired or look at (Local repair company the dealer sent the amp to, NOT Eden CS), the dealer gave me the WT800C.

The WT800C did well until a couple weeks ago. The tone from the bass is clear on the attack, but as the tone decays the tone become fuzzy and distorts. This happen at any volume, any Gain/Master ratio, in bridge mode and in both individual channels. That is why it is in the shop.

The WT800C has been in a rack since it left the Dealer floor.

In my case the Customer Service is hit or miss. I did spend 2 hrs over 2 days onhold waiting to order replacement screws and 1/4 in. jacks. However, on Monday I called and within minutes Tim McCarthy emailed schematics to the WT800C to me. That was great!

I still like the tone of a working Eden. It can be as open and as clean as my 1984 Walter Woods. At the time that I purchased, to me, the Eden sounded the best out of everything that I tested. However, this past weekend I played through GBE 1200 through GB 4x10 and GB 2x12 and a Shuttle 6.0 2x10 and liked them both. They did sound great.

For me, what is missing with the micro heads and the lighter neodymium speakers is weight behind the sound and tone. This is a discussion that I have had with other bass players and musicians. We all like the lighter weight of the micros, but as a bass player friend put it, "Tone Weighs!!". The heavier components physically change the sound and tone production.

As it stands now, I don't think that I will buy another Eden. If I had to buy today, GB would definately be on the short list.

For what it is worth.

Dimitrius
 
Just got my WT800C back from the shop and it looks like the problem has been there from day one. I bought the Eden for bigger venues and only recently used it for a practice amp at lower volume. The amp sounds great now. Slemmons Music Service in Dallas did a great job. He also replaced 2 jacks on the back of the amp that had some how broken. It turns out the the problem was the bias for both amps were not set correctly. This has been documented in the Eden forums ( [Invalid or Expired Link Removed]). Slemmons sent a high frequency into an 8 ohms load and use an oscilloscope to get the tone clean. The WT800C also has a soft hum with the Gain and Master turned up or all the way down. The hum never changes in volume. This hum is common with the WT800C according to the Eden forums. It should be noted that these amps were designed 5+ years ago and they were designed to perform at high volumes.

Also, it turns out that the 2 jacks that I spent 2 hours on hold with Eden Customer Service were the wrong parts. I did tell Eden the Model number and that they were to repleace the Right Post FX jack. We found out during the repair that the replacement jacks did not match the originals. Fortunately Slemmons had jacks in stock that fit the bill.

For me, it still comes down to customer service. If I am getting good tone and response from 2 different amps I will look at the company's customer service and warrenty. If I am buying new, I want to make sure that if the amp breaks down, I am able get support and get it repaired quickly and easily.

Dimitrius
 
I have owned a WT550 and 410xlt which I bought new in 2004ish.
This has been my only bass rig sence that time. I have considered changing but everytime I start looking into other heads i am reminded of how well this head suits me. Small and light (although not class D light), good power, can run @ 2ohms.
I've had no major problems with the head. The light in the power switch stopped working and Eden sent me another one for free - i did have to call a couple times over a month as they did not send it after the first call - but i did get it.

I think a used WT550 is the best value on the used gear market. If you can get a used one for $650 you'll be more than happy.

As much as i like my Eden rig I would not buy a new eden amp or cab. Go used.