EHX Holy Grail. Is this some sick joke?

[derrick007]

I just got a used one and it's terrible. I have never been this dissatisfied with any purchase of any kind. It has a huge volume cut off all the time, and the effect doesn't even kick on until the knob is about 80% or 3 o'clock. Worst of all is the constant loud hiss. I play an '07 MIM Fender Jazz through a compressed SWR Super Redhead, and get a very nice clean tone, no hiss, hum, or feedback of any kind, and this pedal destroys my beautiful tone. Actually, worst of all would be the fact that I checked the reviews of this pedal and found that those three problems aren't isolated to my unit, they're normal for the HG apparently. This made me loose a lot of respect for EHX. How can they willingly put there name on something so sub-par. Well, I can't return it, so do any of ya'll know a good pedal, repairer I guess? Can this be repaired, and if so about how much would it cost?

Thanks, Derrick.

 

[Getaway Driver]

Can't return it? Did you buy it person-to-person or from a shady supplier? If it's not returnable, I'd say you got taken on the purchase, not the product.

 

[stflbn]

So.... you researched after you bought.

 

[derrick007]

Yeah, second hand from eBay, person not a store, but it's the purchase and the product that's a rip off. Even if the person who sold it ripped me off, that doesn't change the fact that the product is crap. from what the reviews said, even if I bought it new from a store it could have been as bad or worse.

So.... you researched after you bought.

Yes, and no. I needed a reverb pedal, and EHX has always been great in my book, so after watching the demo videos on their website (there's my mistake), I got the HG. Then after it came in the mail and sucked I looked at the Harmony Central reviews on it, and found out it's normal for the pedal to suck.

 

[bassbmx]

Just sounds like you got a defective or damaged product. Not the fault of the manufacturer; seems the seller was shady about it. It's likely you could get it repaired. I know that it'll cost you more money but would probably be cheaper than getting a new one.

 

[newbold]

I hear/read that the holy grail plus has fixed these issues and has more control over reverb tone.

 

[bassman03]

has anyone tried out the new nano one?

 

[derrick007]

well does anybody have experiance with a pedal fixer, someone they can recommend for me?

 

[bongomania]

Since it is digital, there's a high chance that most "pedal fixers" won't be able to do anything with it. Send it to EHX.

 

[irvinz]

Yeah, second hand from eBay, person not a store, but it's the purchase and the product that's a rip off. Even if the person who sold it ripped me off, that doesn't change the fact that the product is crap. from what the reviews said, even if I bought it new from a store it could have been as bad or worse.


Yes, and no. I needed a reverb pedal, and EHX has always been great in my book, so after watching the demo videos on their website (there's my mistake), I got the HG. Then after it came in the mail and sucked I looked at the Harmony Central reviews on it, and found out it's normal for the pedal to suck.

well,. thats your first problem, when did ehx have good demos on their sites? i've used a couple and it has been pretty sweet.