Just thought I would pass this on regarding my Fender Am Dlx P-V, which I received last Thursday, 04/06/06...
The Missing Screw- Last Friday I stopped-in at a couple of stores that are considered Fender 'authorized' repair shops... my axe is missing one of the little screws that sets beneath the tuning-key shaft of these so-called "deluxe lightweight tuners." It was actually missing two screws, but I found one lying in the molded case that came with this bass. Both stores had impressive assortments of screws for just about any instrument-type application, but neither one of them had the screw I needed.
The second store I visited told me that this particular screw wasn't listed as a spare parts item that he could order from Fender. He suggested I call Fender on my own, and he gave me a phone number. I called Fender and got a hold of some guy named Ed, and I explained my situation to him. Well... his first comment to me was, "You'll need to have one of our 'authorized' repair shops order this for you..." I told him no... and I repeated my situation to him, but I added this comment at the end, "Ed, the easiest way to resolve this problem would be for you to simply place two of these screws (I want a backup...) in an envelope and mail them to me. After all, this bass now makes my third Fender instrument, and you do want me to continue being a happy Fender owner... don't you?"
Well... 'ol Ed had to ask me again where this screw came from, and he then asked me if he could put me on hold... which he did for about 10 minutes... I'm on a cell phone! He came back on the phone, apologized for having me on hold for so long, and then said he wanted to make sure he was getting the right part, so he asked for my phone number and said he would call me back. About half-an-hour later, Ed calls to say he found the screws, asked me for an address, and said he would send them to me at no charge. While they haven't arrived yet, and this is only Monday, I'm a man of faith, and I have faith in this man... so we will see...
The Blemish- I bought this bass from Musician's Friend as a 'blemished' offering. They had reduced their regular asking price by over three-hundred bucks! I had mentioned in a previous post within this thread that I had gone over this axe with a visual fine-toothed comb, and I couldn't find anything wrong with it... no nicks or scratches. Well... apparently my eyes aren't as sharp as they once were, 'cuz I do believe I found the blemish. I discovered it when I was replacing the screw that I had found in the case. My fingers happend to feel an ever so slight imperfection in the finish at the very end/top of the head stock. Seeing as how the entire neck and fretboard are maple, one might understand how this would've been a little tough to see, but you can actually 'feel it'... Oh well... it's the best little three-hundred dollar nick I've ever felt!
I had gigs last Friday and Saturday, and I played this axe at both of them... I'm loving it so far!
