Hmmmm it may be that I'm a musician and don't follow directions well ;O)
Honestly, if there is a policy...nobody has asked me to follow it. Perhaps my tenure and job description does help.
It IS a somewhat treacherous and dangerous thing for an internal person to do, so I do tread pretty carefully so's I can help folks AND keep my gig.
Also....full disclosure.....though i am on several forums, I DO tend to hang where I can be of most help and with what I know best, and so end up in the stringed instrument sections of most forums generally.
Someone on my team alerted me to Electrophinic's thread so I read it, and jumped in.
I can tell you with a good degree of confidence that though Fender internal folks may not be posting, many do keep their eyes on the forums as time permits.
At any rate, again, in my "stringed" haze I haven't been aware of any 100T problems. Now I am. We're very interested in resolving them asap because as Electrophinic and Moosehead1966 both expressed, they're nice playing amps.
Cheers to all,
rob
It is VERY much appreciated! I've been a loyal customer for 25+ years and your effort also show me why I love Fender products.

