I used to be a huge GK fan, but I have spent a lot of money over the years keeping things running and working correctly. I have drifted from them a little
partially because of my past experiences with the equipment and the return process, and also my sound tastes changed, and it seemed like a great time to make a fresh start.
Some of my experiences:
The first 200MB hissed out the DI like a box of snakes. My second MB200 was dead silent. RMA was relatively quick.
My first MB500(2) was a floor model from my local Guitar Center. I didnt test it in the store beyond making sure it turned on. It had some weird EQ issues when I got home. Everything was very hot and lively. It was like the bass knob and treble was on 11. It wasnt like anything I had experienced before. It was an 01 or 02 release. I took it back to GC the next day. It sat as an open box unit for sale for a long while, then eventually disappeared. That was the last of the MB series heads I have ever seen in there. The combos started rolling out and the stocked those.
I got my second MB500(2) on trade, and it was replaced/upgraded with a hefty surcharge because it was out of warranty when it started failing, and the newest release (MB500 with the limiter and reworked EQ) had just hit the shelves. It has some real issues. The RA from Brian took months, but once I got that, the new unit came in quickly. The new one hisses just a little bit out of the speakers and gets louder with the volume knob, but the DI is dead quiet. Thats the unit in my Roland rack now.
I had a 400RBIII that had a faulty fan unit when I got it. It wouldn't come on when it needed to. 3rd song into practice, it went into thermal protection. $100 later, it was quickly fixed by a GK local tech. Later I read that it was an issue shared by lots of the 400IIIs. I still have it. The DI only works right on pre-eq now. Not sure how that stuff fails just sitting in a case in the closet.
I had a 700RB 2x10 combo. Played it for 2 shows and the output dropped to almost nothing the next week when I turned it on. Local tech said it was the preamp board, and he called GK the first series had known reliability issues, so they redesigned it when they came out with the II series. Thicker PCBs and a little different voicing. I paid a ton to get that thing fixed in less than two weeks because I thought I had to have 2 combos on my larger outdoor shows. Sold it with a brand new cover a couple of months later.
My original GK 1001RB combo (the 540 watt model) smoked on me one day after pulling it out of a cold car. I upgraded it to a II series through GK for some $400 and a core charge. Used it for years and eventually traded the combo away for some ultralite stuff. That was a great amp.
Thats my story, anyhow...
Wes