No problem, and thank you. Another suggestion: take it in, show them them it's defective and ask them to either bring in another bass or OEM preamp, but allow you to keep the current bass until the replacement arrives.
Now, honestly, this isn't really all that complicated. The wires on the outer lugs on the bass pot got switched at install, and there's a small short on the volume pot- either a microscopic wire strand or a prodigious solder bulb. The only reason I keep suggesting not to mess with it is *any* modifications to the bass could, unfortunately, void the warranty. I had to deal with a similar experience, so just an FYI.
Rob
Now, honestly, this isn't really all that complicated. The wires on the outer lugs on the bass pot got switched at install, and there's a small short on the volume pot- either a microscopic wire strand or a prodigious solder bulb. The only reason I keep suggesting not to mess with it is *any* modifications to the bass could, unfortunately, void the warranty. I had to deal with a similar experience, so just an FYI.
Rob