Ok - I bought an Ibanez SRMS806 from Sweetwater Music in March of this year. I don't play it through an amp much and have now gone through 3 batteries in the electronics. I sent an email to Ibanez support 2 weeks ago and have heard nothing back from them. When I called initially, it sent me to a machine eventually (2 1/2 minutes later) and then said the mailbox was full.
It may be COVID-19 related, but has anyone else had problems recently with Ibanez support? I had an issue with a defective bridge on my SR506 a few years ago and they took care of the problem (it took about 6-8 weeks to get a new bridge).
Thanks for your time!
It may be COVID-19 related, but has anyone else had problems recently with Ibanez support? I had an issue with a defective bridge on my SR506 a few years ago and they took care of the problem (it took about 6-8 weeks to get a new bridge).
Thanks for your time!