JeezyMcNuggles
Inactive
- Feb 23, 2018
- 14,723
- 20,970
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- I suck, but nobody really notices
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International order, arrived with wrong neck
- Thread starter project_c
- Start date
This happened to me. I ordered my Mustang Player PJ with RW neck. When it came it had maple. I kept it and wouldn’t change a thing.
After poking around on Amp Shop's website a bit, I suspect they don't realize that the customer is able to specify an olive green body with a maple neck. I believe Amp Shop intended for the customer to choose from the color combinations shown in the pictures, which do not include olive green body with maple "fredboard". Poorly designed website and clueless proprietor.
EDIT
(The text says, "Five Color available for the order!" while the picture directly to the left shows six different colors.)
EDIT
(The text says, "Five Color available for the order!" while the picture directly to the left shows six different colors.)
Last edited:
Keep it very simple:
This isn't the bass I ordered. How do you want to resolve this? (Attach a copy of the order/invoice and a picture of what came)
They know what they're able to do to resolve this - don't spend any time trying to guess what they can/can't/will/won't do, just put the responsibility to resolve it on them and see what they come back with.
This isn't the bass I ordered. How do you want to resolve this? (Attach a copy of the order/invoice and a picture of what came)
They know what they're able to do to resolve this - don't spend any time trying to guess what they can/can't/will/won't do, just put the responsibility to resolve it on them and see what they come back with.
Jeez.
Sorry to hear about your experience. I know this sucks and that it's a hassle but this is what I would do in your situation.
If you don't want the bass as is, ask the shop you got it from to compensate you for all the BS. Get the money, sell the bass, hopefully coming back to 0.
Use the money to buy something you want on the local market.
Learn your lesson and do not order stuff from the US anymore, stick to places a bit closer to you.
Sorry to hear about your experience. I know this sucks and that it's a hassle but this is what I would do in your situation.
If you don't want the bass as is, ask the shop you got it from to compensate you for all the BS. Get the money, sell the bass, hopefully coming back to 0.
Use the money to buy something you want on the local market.
Learn your lesson and do not order stuff from the US anymore, stick to places a bit closer to you.
Ordering internationally is fine, just know the reputation of who you're ordering from. If it looks sketchy, don't. Everyone likes to poo-poo consumer protection in the US, but in reality we file a claim/dispute with the credit card issuer and they handle things fairly quickly. It's a double-edged sword if you're selling something in the US as an individual and then unscrupulous buyers file a claim after they break something or claim that it was not as advertised.
I know, it was always going to be a little risky - it’s a very specific short scale which is essentially a super light Musicmaster bass with upgraded pickup, bridge, tuners, it’s not something I could easily find in the UK.. Credit where it’s due, other than the maple issue the bass is great.
No no, I meant it as - you're literally ordering a "big" thing from across the world. It's stressful enough having it delivered at all, let alone if something goes amiss like in this case. It's always a crapshoot and you never know how it can end up. I wasn't even getting into any legalities with this
Hmm. Again, /personally/I would have looked for something similar and closer.
There are so many choices out there nowadays, but I digress. I'm glad that you like it despite the issue
I have a sneaking suspicion that we European's think if it's made in the US and sold in the US then whatever it is has got to be of fairly good quality and given the common language it should be a doddle, in 9 cases out of 10 thats how it works, I've made some excellent purchases from the States and had no cause for complaint at all. If you're buying from the Eastern market on the other hand, then it's 'you pays your money, you takes your chance', you know what you may be getting but it can surprise us either way when it turns up.
We don't know if the OP paid by CC, Paypal, or by a bank transfer (hopefully not the latter). I've not had recourse to complain to any CC issuer in the past about getting a different colour coffee machine, I just take it up with the seller. It's confusing and there's no easy answer, each country has it's own different way of doing things.
This page shows olive with both maple and rosewood, so it's not unreasonable to expect that you can order maple and olive as a combination.
Woodcraft Guitars – Woodcraft Guitars
Woodcraft Guitars – Woodcraft Guitars
The relic version of the bass, for $1450, and available with maple "fredboard", is different from the standard version, at $1300, shown only with wenge. I assume the OP ordered the standard.
But again, poor web design does not make this clear to a potential customer.
When you click on the non-relic you get all of the options of color and fretboard. It's not a matter of making it clear. It's right there in front of you.
Exactly - if you click through to order one of those basses, you are asked for what body colour and what fretboard you want. In fact I don’t even think you can complete the order without doing that.
True but there's still that border. I have considered buying from a UK store but ultimately Bass Central in Florida fulfills my needs.Doesn't count, you're on the same landmass
Good point. There is a certain cachet to " Made in the USA", even more so when it comes to guitars.
