I just sold a bass online and need to ship it. Why is it that when shipping, people usually loosen the strings? Is it necessary to do? Any benefits to it?
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I just sold a bass online and need to ship it. Why is it that when shipping, people usually loosen the strings? Is it necessary to do? Any benefits to it?
This is especially true with UPS Ground, they require slackened strings to insure.
Detune a quarter tone. If they ask if the strings have been slackened, say "yes".
If the bass is damaged during shipping (especially any neck damage), and the strings weren't slackened, the carrier's insurance company may use that as a reason to not pay up. (don't ask me how I know) This is especially true with UPS Ground, they require slackened strings to insure. The UPS Customer Service center in my current locale will not insure a guitar without its strings slackened, and they always ask me if I have done so before accepting my package.
You can defy the rules and take your chances, the risk is slight. But right now is not the best time of year to take chances. Cold weather, and temporary help handling packages during the uber-busy holidays?....eh.
Detune a quarter tone. If they ask if the strings have been slackened, say "yes".
I think you have a misinformed guitarist working at your local UPS. I work part time in my friend's guitar shop. He ships all instruments tuned, mostly via UPS. Also, all instruments arriving from manufacturers come tuned (well, close to it), including UPS shipments. Never been asked about string tension by a UPS employee.