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Missing Capacitor on Tone Knob

A few weeks back I bought a used 2021 Fender American Professional II P Bass from the Music Farm in Canton, Ohio through Reverb. When first trying it out, I noticed that the tone knob didn't change the tone at all to the sound. I messaged the seller through the Reverb app and they replied that it was checked out by their tech and it all worked fine when it left their store and that something must have come loose in shipping. Today I took it to my guitar tech and immediately upon removing the pick guard you could see there was never a cap installed onto the tone knob. I know things happen, but hard to believe that it made it through the factory without anyone noticing a part missing. Way to go Fender American Factory.​
 
It could be the previous owner. But the thing still had the tags on tuning pegs and plastic on pickguard was unscratched. Also the seller claimed to have their tech give it an inspection and said it worked fine when it left their shop and that it must have happened during shipment. Doesn’t mean anything. The back of the tuning peg and terminal where the cap gets wired to was new looming with no signs of previous solder.
 
Send this to your seller

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It could be the previous owner. But the thing still had the tags on tuning pegs and plastic on pickguard was unscratched. Also the seller claimed to have their tech give it an inspection and said it worked fine when it left their shop and that it must have happened during shipment. Doesn’t mean anything. The back of the *tuning peg (Tone Knob) and terminal where the cap gets wired to was new looming with no signs of previous solder.


*I meant back of the tone knob
 
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You bought used. Seller claimed to have had it checked by a tech and all worked as it should when shipped.
Regardless of what may or may not have happened on the assembly line, this is 100% on the seller, who outright lied to you about the condition of the instrument.

Does this mean you will never again, ever buy another Fender product, or never buy anything from that seller?

I'm sorry this happened to you. You were taken in by the seller. It can happen to any of us. Just like when buying a used car, we are also buying the previous owner's problems. Not being able to test drive it first is problematic.
 
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