True, unfortunately. Particularly that "Brown mahogany" stain they used on the SR500's that almost universally chips off at points of contact. It was essentially Minwax Polyshades, which is just tinted varnish. The stain stays in suspension, never soaking into the wood, so any chip goes right back to bare wood. I'm fine with wear and tear, as long as it's ME that puts it there in normal use. I think most people would be pissed off if their brand new car was delivered with a scratch in the hood, not sure why the expectation should be any different on a relative scale. Again, the careful QC process every guitar manufacturer claims to adhere to is either reality or BS, in this case it looks like BS.