An amusing thought is that health care is a complex system, and according to conventional wisdom, complex systems run in constant failure mode, meaning (typically) that they require someone to be capable of bypassing normal processes when needed. Mainstream insurance doubtlessly worked that way, and the new exchange based system will evolve towards such a state of equilibrium too.
The idea of completely hassle free service from the health care system is a pipe dream. Probably the only way to make it work better is to make it simpler.
Systemantics - Wikipedia
The idea of completely hassle free service from the health care system is a pipe dream. Probably the only way to make it work better is to make it simpler.
Systemantics - Wikipedia
