• TalkBass has been independent since 1998. Add your voice.
    Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
    Join freeLog in
    Want zero display ads or expanded classifieds tools? Compare plans.

New Car Shopping

Wait till the oil changes and things they find.

Oil change at dealer is about $75. Full synthetic, oil does have to meet VW Spec 502/505. Most quickie lube places have it. Oil change interval is 10K miles or 12 months.

I've owned VWs since 2009. My dealer has never "found" anything that I wasn't already aware of. Have had no major expenses. But yes, they're expensive to repair. That's why you'd want a good extended warranty/service plan if you plan on keeping the car for say 10 years.
 
Oil change at dealer is about $75. Full synthetic, oil does have to meet VW Spec 502/505. Most quickie lube places have it. Oil change interval is 10K miles or 12 months.

I've owned VWs since 2009. My dealer has never "found" anything that I wasn't already aware of. Have had no major expenses. But yes, they're expensive to repair. That's why you'd want a good extended warranty/service plan if you plan on keeping the car for say 10 years.

How are the emissions? ;) (Sorry, had to bust chops...)
 
twocargar,

Sorry to change the subject, but something from your opening post grabbed my attention.

You said you almost bought the vehicle you wanted but bailed because they wouldn't budge on their offer for your trade in - though you would be getting a "crazy good deal" of nearly $10,000 off MSRP on the new car.

Take this from a former car salesman: every dealership is really offering the same price for your trade in, within a few hundred dollars or so, but some places will seem like they're offering more because they know they can make more than the necessary profit from the same price of the new vehicle. They entice you to buy from them because they inflate your trade in value by a couple thousand dollars and then secretly add the same amount to the minimum price of the new vehicle.

Other dealerships do the opposite. They get you hooked on the "crazy" low price of the new car but then they're locked in to paying you the current book value of your trade in.


This, this, this. Congrats, OP, on screwing yourself out of what sounds like a great car deal.

I sold cars for a year, and was Salesman of the Month five times... and got minimum wage about three other months, so to say that I was erratic was accurate. But I learned a ton, and not about cars. People are what's fascinating. They behave in all sorts of ways that don't make sense.

From the information we have, what you did sounds like a perfect example of 'But my trade-in!' One of the first things my sales manager told me was that the most important number to buyers is what they're going to get for their trade. Psychologically it's not complicated: the trade is what they already own (or what their bank already owns), and if the prospective buyer is presented with what they consider a poor number, it's not just about the car. It's about them, and their worth, and their value. Give them a 'bad' number, and they're personally insulted.

There were ways to combat that. The big one is to simply explain that it's the difference figure that matters. 'I could charge you a million twenty-five thousand for mine, but as long as I give you a million twelve thousand for your trade, you're still only paying thirteen thousand,' and then the opposite example. Sometimes that works, but not nearly as often as you think (I bet your salesperson tried it, and it didn't work on you).

Twice, I had customers walk away from the table because we didn't give them enough for their trade. They had a number in their heads, based on who-knows-what or who-said-what, and they would not budge. On both occasions, they returned in their new car a few days later - the exact same car, purchased at another dealer. This wasn't very nice, but they were triumphant and couldn't help themselves: 'They gave me X for my trade-in, and you wouldn't do it!' Ok, what did you pay for the new one? They'd tell me, I'd do some simple subtraction, go get the sheet from our non-deal, and oh what's this? In both cases, they paid more at the other dealer. In one case it was thousands of dollars more. Enjoy your new car, fellas.

I say 'fellas' on purpose. For some odd reason, it was only men as the primary decision maker who fell into this trap in a way that they couldn't be saved from themselves. Women would see the light. So beware your male ego, I guess.

I'm not saying all this to bust your butt over something that's happened. And I wasn't there. I get that. There are many reasons buyers walk away from the table. Sometimes deep down inside they know it's not the right car, but can't articulate that. Sometimes they don't like the salesman and are too polite to say so. And when forced with a big yes/no decision, our bodies do interesting things. There is physical tension that is not relieved by saying 'Yes' - but it is relieved, instantly, by saying 'No.'

If you went back to the original dealer, the one with a kazillion dollars off the new car, would that deal still be there? Unlikely. Even if they still have the car, they may not be able to do it. Sometimes there are factory-to-dealer incentives that are short term or that a car may 'age out' of. Sometimes the GSM of a dealership will try hard to get a certain car or cars sold before new ones arrive. Sometimes there will be a spiff for the sales staff. Money and motivation change all the time, and they know more about yours than you do about theirs. And even if they CAN do the same deal, honestly, why would they want to? It sounds like they're not making much on this car anyway. They've spent a couple of hours on you already and you wouldn't do it; if you walk back in and change your mind they'll be rolling their eyes.

Everybody in the transaction has a need to 'win,' and if they let you have the same deal after you walked away from it, they've lost psychologically. They won't agree to it. Of course, you can disarm them by being self-effacing: 'Hey guys, I'm back and I know I was dumb to walk away from that one so I'll pay an extra $200 as the stupid tax' might work. Seriously. But nah, no buyer would do that. It's a huge blow to the ego.

Good luck. There are plenty of good cars in your price range, and deals to be had.
 
This, this, this. Congrats, OP, on screwing yourself out of what sounds like a great car deal.

I sold cars for a year, and was Salesman of the Month five times... and got minimum wage about three other months, so to say that I was erratic was accurate. But I learned a ton, and not about cars. People are what's fascinating. They behave in all sorts of ways that don't make sense.

From the information we have, what you did sounds like a perfect example of 'But my trade-in!' One of the first things my sales manager told me was that the most important number to buyers is what they're going to get for their trade. Psychologically it's not complicated: the trade is what they already own (or what their bank already owns), and if the prospective buyer is presented with what they consider a poor number, it's not just about the car. It's about them, and their worth, and their value. Give them a 'bad' number, and they're personally insulted.

There were ways to combat that. The big one is to simply explain that it's the difference figure that matters. 'I could charge you a million twenty-five thousand for mine, but as long as I give you a million twelve thousand for your trade, you're still only paying thirteen thousand,' and then the opposite example. Sometimes that works, but not nearly as often as you think (I bet your salesperson tried it, and it didn't work on you).

Twice, I had customers walk away from the table because we didn't give them enough for their trade. They had a number in their heads, based on who-knows-what or who-said-what, and they would not budge. On both occasions, they returned in their new car a few days later - the exact same car, purchased at another dealer. This wasn't very nice, but they were triumphant and couldn't help themselves: 'They gave me X for my trade-in, and you wouldn't do it!' Ok, what did you pay for the new one? They'd tell me, I'd do some simple subtraction, go get the sheet from our non-deal, and oh what's this? In both cases, they paid more at the other dealer. In one case it was thousands of dollars more. Enjoy your new car, fellas.

I say 'fellas' on purpose. For some odd reason, it was only men as the primary decision maker who fell into this trap in a way that they couldn't be saved from themselves. Women would see the light. So beware your male ego, I guess.

I'm not saying all this to bust your butt over something that's happened. And I wasn't there. I get that. There are many reasons buyers walk away from the table. Sometimes deep down inside they know it's not the right car, but can't articulate that. Sometimes they don't like the salesman and are too polite to say so. And when forced with a big yes/no decision, our bodies do interesting things. There is physical tension that is not relieved by saying 'Yes' - but it is relieved, instantly, by saying 'No.'

If you went back to the original dealer, the one with a kazillion dollars off the new car, would that deal still be there? Unlikely. Even if they still have the car, they may not be able to do it. Sometimes there are factory-to-dealer incentives that are short term or that a car may 'age out' of. Sometimes the GSM of a dealership will try hard to get a certain car or cars sold before new ones arrive. Sometimes there will be a spiff for the sales staff. Money and motivation change all the time, and they know more about yours than you do about theirs. And even if they CAN do the same deal, honestly, why would they want to? It sounds like they're not making much on this car anyway. They've spent a couple of hours on you already and you wouldn't do it; if you walk back in and change your mind they'll be rolling their eyes.

Everybody in the transaction has a need to 'win,' and if they let you have the same deal after you walked away from it, they've lost psychologically. They won't agree to it. Of course, you can disarm them by being self-effacing: 'Hey guys, I'm back and I know I was dumb to walk away from that one so I'll pay an extra $200 as the stupid tax' might work. Seriously. But nah, no buyer would do that. It's a huge blow to the ego.

Good luck. There are plenty of good cars in your price range, and deals to be had.
^ This. I also sold new cars for two years of my young life.
 
"The big one is to simply explain that it's the difference figure that matters."

This!!!

Do your homework on the fair value of your trade and the price of the new vehicle. All that matters is the difference. (No you probably can't use the high book value for the trade-in)

Example: MSRP on new car is $30,000. You figure $27,000 is your target (based on research).

You want $6,000 for your trade. Again based on research.

Your offer should be "My trade-in, plus $$21,000".

Dealers like that because they have more latitude to play with the numbers. As long as you only owe $21K you've gotten your deal. :)
 
  • Like
Reactions: Gaolee
Just a little food for thought: SUV's are dangerous. They flip over a LOT and don't have the safety standards of passenger cars.

I know, it's exactly the opposite of what you'd think.

Criticism of sport utility vehicles - Wikipedia

"According to Consumer Reports, as of 2009, SUV rollover safety had improved to the extent that on average there were slightly fewer driver fatalities per million vehicles, due to rollovers, in SUVs as opposed to cars. By 2011 the IIHS reported that "drivers of today's SUVs are among the least likely to die in a crash".
 
Just a little food for thought: SUV's are dangerous. They flip over a LOT and don't have the safety standards of passenger cars.

I know, it's exactly the opposite of what you'd think.
That is ridiculous. A car is as dangerous as the idiot driving it. You drive a vehicle within it's abilities. I been driving SUV's for years and yet to end up being upside down!
 
Just a little food for thought: SUV's are dangerous. They flip over a LOT and don't have the safety standards of passenger cars.

I know, it's exactly the opposite of what you'd think.


Fantastic. You show up, say something that's demonstrably untrue as well as slightly hysterically phrased, then end with a condescending remark.

I am glad nobody rose to your bait in the other thread (paraphrase: "I thought it was closed bcuz I was no longer paying attention to it," after you stated that you thought it should be closed then took out a direction that would help that to happen), but I'll rise to this because I have nothing more productive to do at this moment.

Good grief.
 
"The big one is to simply explain that it's the difference figure that matters."

This!!!

Do your homework on the fair value of your trade and the price of the new vehicle. All that matters is the difference. (No you probably can't use the high book value for the trade-in)

Example: MSRP on new car is $30,000. You figure $27,000 is your target (based on research).

You want $6,000 for your trade. Again based on research.

Your offer should be "My trade-in, plus $$21,000".

Dealers like that because they have more latitude to play with the numbers. As long as you only owe $21K you've gotten your deal. :)


This is a good general guideline for a normal car deal. Thing is, everybody knows what the new car is worth. All the dealers pay the same for them (although that's not quite the end of the story), invoice is available online, incentives are available online, etc. So if you were to walk in with cash (I said walk; no trade-in), and a reasonable number in your head, you have a decent shot at driving out in your new car, from almost any dealer. They are, after all, in the business to sell cars.

Valuing your used car is harder, especially if there's anything weird about it. 'Weird' might be that you put wheels on it that *you* thought were cool, but that the sales manager just hates. Or maybe it's a manual transmission. (Yes, those hurt resale a lot, with few exceptions.) Maybe the car needs a windshield. If you do that before you trade it in, you pay the $50 deductible - but if you don't, the dealership has to fix it at full pop before they can put the car on the lot.

Bottom line, it comes down to this: What can they buy that car for at auction? If you come in with your 2006 Outback and it's really nice and you've taken good care of it, great - but there are thousands of 2006 Outback out there, and they can buy one any day of the week. 'Nice' isn't a huge factor; they're going to run any car through their detail shop. Being able to advertise yours as a local trade might not be a factor at all. Many dealerships send all their trades to auction and buy what they want from auction.

And if you show up with a slightly special car, say a 2007 350Z in Solar Orange with custom leather, tint, really cool wheels, and low miles, that might be worse than a boring car. Boring cars are common because that's what fits the wants and needs of lots of buyers. There are a bunch of people who might drool over the orange Z, but it won't work in real life for them. So special cars are a risk, and many dealers don't want that risk taking up space on their lot until exactly the right buyer shows up.

'What can the dealer buy this car for at auction' is a number that's harder for you to find out. There's blue book, but then there's black book, and that's not available to you and me. So get a number from KBB / NADA / Edmunds, and accept that you won't like it much and that it's only a starting point anyway.

You'll like it less on something like a Costco deal. You won't get high book for your trade if you're buying the new one at wholesale. Sorry, that's not the way it works. But is is the reason that many dealers have a 'second sticker.' That inflated number allows them to inflate what they're giving you for your trade. It also can make deals look better to the finance company in certain circumstances, specifically when you're upside down in your trade.
 
That is ridiculous. A car is as dangerous as the idiot driving it. You drive a vehicle within it's abilities. I been driving SUV's for years and yet to end up being upside down!
Actually, no, it's not ridiculous. Sure, the driver is important, but once the accident happens, the vehicle has a lot to do with it. My FR-S is very unlikely to roll over while an SUV is VERY likely to roll over, for obvious reasons. OTOH, if I am in a head on accident with an SuV, I'd rather be in the SUV.

Meahwhile, I have over 2,000,000 miles under me and other than a fender bender in 1978, I have yet to be in any other accident. It doesn't mean the cars I was driving would not have been a serious problem had I been. i.e. I'm glad you have not rolled over. I've watched two SUV's roll over right in front of me. In both cases a car simply would have spun out.

Edit: I just remembered a third.
 
Fantastic. You show up, say something that's demonstrably untrue as well as slightly hysterically phrased, then end with a condescending remark.

I am glad nobody rose to your bait in the other thread (paraphrase: "I thought it was closed bcuz I was no longer paying attention to it," after you stated that you thought it should be closed then took out a direction that would help that to happen), but I'll rise to this because I have nothing more productive to do at this moment.

Good grief.
Opinions vary. :)

Yes, it's a bit more complex than my one liner, but still. :)

Invalid Link Removed

SUVs are safer than cars in front crashes, but there is more to the story
 
First and only thought of bigger car with awd and a stick is Subaru. Any bigger and why get the stick? How much fun is it gonna be running through gears on a v6 SUV or whatever? Get a wrx hatch or Forrester or get an automatic whatever brand SUV. It'll have better resale by a lot, be easier to find, expand your options, and probably be more practical. Or stand your ground and don't buy a new car.
 
  • Like
Reactions: fingerguy
Fantastic. You show up, say something that's demonstrably untrue as well as slightly hysterically phrased, then end with a condescending remark.

I am glad nobody rose to your bait in the other thread (paraphrase: "I thought it was closed bcuz I was no longer paying attention to it," after you stated that you thought it should be closed then took out a direction that would help that to happen), but I'll rise to this because I have nothing more productive to do at this moment.

Good grief.
Hysterically phrased? I'm seeing some projection here. :)
 
Actually, no, it's not ridiculous. Sure, the driver is important, but once the accident happens, the vehicle has a lot to do with it. My FR-S is very unlikely to roll over while an SUV is VERY likely to roll over, for obvious reasons. OTOH, if I am in a head on accident with an SuV, I'd rather be in the SUV.

Meahwhile, I have over 2,000,000 miles under me and other than a fender bender in 1978, I have yet to be in any other accident. It doesn't mean the cars I was driving would not have been a serious problem had I been. i.e. I'm glad you have not rolled over. I've watched two SUV's roll over right in front of me. In both cases a car simply would have spun out.

Edit: I just remembered a third.
Right and it was the car....bah! It was the driver.

2million miles? Did you keep track?
 
This, this, this. Congrats, OP, on screwing yourself out of what sounds like a great car deal.

I sold cars for a year, and was Salesman of the Month five times... and got minimum wage about three other months, so to say that I was erratic was accurate. But I learned a ton, and not about cars. People are what's fascinating. They behave in all sorts of ways that don't make sense.

From the information we have, what you did sounds like a perfect example of 'But my trade-in!' One of the first things my sales manager told me was that the most important number to buyers is what they're going to get for their trade. Psychologically it's not complicated: the trade is what they already own (or what their bank already owns), and if the prospective buyer is presented with what they consider a poor number, it's not just about the car. It's about them, and their worth, and their value. Give them a 'bad' number, and they're personally insulted.

There were ways to combat that. The big one is to simply explain that it's the difference figure that matters. 'I could charge you a million twenty-five thousand for mine, but as long as I give you a million twelve thousand for your trade, you're still only paying thirteen thousand,' and then the opposite example. Sometimes that works, but not nearly as often as you think (I bet your salesperson tried it, and it didn't work on you).

Twice, I had customers walk away from the table because we didn't give them enough for their trade. They had a number in their heads, based on who-knows-what or who-said-what, and they would not budge. On both occasions, they returned in their new car a few days later - the exact same car, purchased at another dealer. This wasn't very nice, but they were triumphant and couldn't help themselves: 'They gave me X for my trade-in, and you wouldn't do it!' Ok, what did you pay for the new one? They'd tell me, I'd do some simple subtraction, go get the sheet from our non-deal, and oh what's this? In both cases, they paid more at the other dealer. In one case it was thousands of dollars more. Enjoy your new car, fellas.

I say 'fellas' on purpose. For some odd reason, it was only men as the primary decision maker who fell into this trap in a way that they couldn't be saved from themselves. Women would see the light. So beware your male ego, I guess.

I'm not saying all this to bust your butt over something that's happened. And I wasn't there. I get that. There are many reasons buyers walk away from the table. Sometimes deep down inside they know it's not the right car, but can't articulate that. Sometimes they don't like the salesman and are too polite to say so. And when forced with a big yes/no decision, our bodies do interesting things. There is physical tension that is not relieved by saying 'Yes' - but it is relieved, instantly, by saying 'No.'

If you went back to the original dealer, the one with a kazillion dollars off the new car, would that deal still be there? Unlikely. Even if they still have the car, they may not be able to do it. Sometimes there are factory-to-dealer incentives that are short term or that a car may 'age out' of. Sometimes the GSM of a dealership will try hard to get a certain car or cars sold before new ones arrive. Sometimes there will be a spiff for the sales staff. Money and motivation change all the time, and they know more about yours than you do about theirs. And even if they CAN do the same deal, honestly, why would they want to? It sounds like they're not making much on this car anyway. They've spent a couple of hours on you already and you wouldn't do it; if you walk back in and change your mind they'll be rolling their eyes.

Everybody in the transaction has a need to 'win,' and if they let you have the same deal after you walked away from it, they've lost psychologically. They won't agree to it. Of course, you can disarm them by being self-effacing: 'Hey guys, I'm back and I know I was dumb to walk away from that one so I'll pay an extra $200 as the stupid tax' might work. Seriously. But nah, no buyer would do that. It's a huge blow to the ego.

Good luck. There are plenty of good cars in your price range, and deals to be had.

Thanks for the reply, @blastoff99. Maybe I did walk away from a great deal. I am the first to admit I'm wrong (which is a lot) and wonder if I'll get a better deal from the next closest Hyundai dealer 20 miles away.

The thing that bothered me about the deal I walked away from is they seemed like they weren't happy about the TrueCar price I came in with. While looking to see what my insurance would be for the Sonata, I saw my bank offered the TrueCar service. Their website allows me to find the exact trim I'm looking for and based on my ZIP Code find me the best price a dealer is going to offer. You print out a page with the bottom-line price, add taxes and fees and there's your price.

Unfortunately the dealer wasn't coming up with the "x" price that TrueCar was telling me to pay. They were coming up with x+$1000 and were going around in circles trying to explain to me why it is more than what TrueCar was telling me, but I didn't see it. I understand there are buyers fees associated, but it just seemed weird they wouldn't budge that $1000 and I think could have easily said 'Okay, we'll give you $1000 more for your trade." I hate going back and forth and arguing. When I bought my Honda I came in with the price I wanted to pay ($500 over their invoice), the price for my trade and they tried to up sell me a couple things, I politely declined and I bought the car. It was very easy.
 
Electronic stability control and TPMS (tire pressure monitoring system) exist now primarily due to two things.
  1. The Suzuki Samurai. Nothing much to say except it was very "tippy".
  2. Defective and underinflated Firestone tires on Gen 1 Ford Explorers.
ESC has saved my bacon at least once. I was driving through an intersection and another car blew through a stop sign, almost t-boning me. I had to make a VERY abrupt evasive maneuver and I could feel the car taking over some of the braking etc. to prevent a rollover.

To the OP: Carefully weigh the value of systems like Adaptive Cruise Control, Frontal Collision Avoidance, etc. I'm 100% convinced of their worth and wouldn't buy any new car without that stuff. But it's not free.

EDIT: Also, do you have any emotional attachment to driving and your vehicle? If not, most anything will probably serve you well. But if the driving experience is important to you, well, all I can say is at least test drive a Sportwagen or Alltrack. :)
 
  • Like
Reactions: twocargar
Right and it was the car....bah! It was the driver.

2million miles? Did you keep track?
Actually, no. I meant to say one million. The reason for the number, though, is that I LOVE to drive, have driven for a living and do a 155 mile daily commute now. And if you add motorcycle miles it bumps it up another 90k or so.

My miles are peanuts compared to what a long haul trucker does over the course of a career.

I've owned over 30 cars in my adult life and driven in every state but five on the east coast. Now that I'm in KY I'll hit them soon. ;)

I've watched a lot of accidents right before my eyes. I even saw a head on between an SUV and a Ford Focus about 12 years ago where the guy in the Focus was definitely dazed, but other than that he was unharmed. meanwhile, the woman was unaffected, except one of her legs was crushed.

I'm sure standards have changed somewhat (traction control is better than it used to be), but the standards for SUV's used to be the same as for pickup trucks.