Let's see if I can put this in another context:
I have GAS for two items. Both equally desireable. One company treats me like JVBVR and CRHOTON would if they were managers, the other, treats me with a little tiny bit of respect.
My money goes to the people that treated me like they wanted me to buy thier product, all things being equal.
Now, obviously I have touched a nerve with Ken Smith fans, but I hope in thier haste to berate me, they noticed that my beef was with Brooklyn gear, not Ken Smith.
Having been a retail manager, I learned that custormer service is one of the main keys to sales. Especially if you have products that are very similar to your competitor. (Like the Fender marcus miller jazz bass). The two basses are priced almost the same, and even look similar. Both are active electronics, and both are very good basses, made overseas.
Today, if I wanted a Asian-made active jazz bass for around 800, either one of those basses would be nice to own. But becuase I was treated like a lesser person, I would go with the Fender.
My bottom line is that it is sales. It's not me begging for a bass that's one of 25 made. They want to sell ME the bass, and they want to sell YOU the bass. In this situtation, the product does not speak for itself. This is a korean made bass by the way, not a 65,000 dollar Jaguar or BMW!
Look, I can defend my point till I am blue in the face, but I won't anymore. This is my opinion, and I was curious if any one else had a bad experience with these people that day (or any other day) and if it came off as anti-spam, I am sorry that pissed a few of you off...well, actually, I am not sorry at all. It's a free country!
So go ahead and shop at those copmpanies who really don't want your money bad enough to treat you as a valued customer. It's your perogative!
By the way, this is the music business we are in. All weekend, NAMM had conferences on how to sell, how to advertise, how to market....apparently, some people don't agree with those concepts.
This is not like I was buying an exclusive print directly from pablo Picasso himself, you know? In that situtaion, you more or less expect to be treated like crap.
This is a distribution company who better screen thier employees better, or they will only sell to a few people like JVBVR and others, who don't care how they are treated, don't drink, and don't like those who do!
And for the last time, NAMM is a special event for me. Something I look forward to all year. Nornally, I don't even drink a whole lot of beer. Having a full time job, three bands and a wife don't give me much time to have a few beers at all.
NAMM is like a holiday, a holiday spent in the temple of GAS, and if I feel like having a nice Newcastle beer at 10:30 in the morning, once in a great while, I don't think I should be judged too harshly. Besides, after walking about 3 miles from the strawberry field parking lot, I was damn thirsty!