• TalkBass has been independent since 1998. Add your voice.
    Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
    Join freeLog in
    Want zero display ads or expanded classifieds tools? Compare plans.

On line Retailers. What's your choice?

I've done a bunch of business with MusiciansFriend and have no complaints, but for the last year or so it's all been Sweetwater. Their service is unmatched.

MF's website is arguably better, and their selection is deeper, so you may not find exactly what you need at Sweetwater. That said, I recently bought an SKB ATA case and rack and they were both in stock at the time.

Sweetwater ships from Indiana and MF from KC (at least to East-Coast destinations...) so you should get your stuff pretty quickly either way.

Shop around, check the deals. And don't forget Amazon, especially if you have Prime. For me, it's 99% Sweetwater and 1% BassStringsOnline (they sell way more than strings, BTW...). MF is a fallback.
 
I've done business online with Guitar Center, Musician's Friend, Zzounds, and Sweetwater. I had no problems with any of them.

Sweetwater's customer service seems like a huge step above the rest, though. They seem to really be interested in making sure you're not just satisfied, but very satisfied with your purchase and their service.

Just about a month ago I bought an SKB case for my Precision just like you're looking to do. Shipping was fast and they included a small bag of candy with my order. Bonus!

Take a virtual tour of Sweetwater here: http://www.sweetwater.com/feature/tour/

Why would you not want to do business with a company so dedicated to their employees and their customers? They get mine from now on.
 
Also, I forgot to mention that if you're ever shopping for a bass or guitar, their "Guitar Gallery" shows detailed pictures [and weight] of the instruments they have in stock, and you get to pick which one you buy.

As far as I know, no other major online retailer has matched that feature.
 
Also, I forgot to mention that if you're ever shopping for a bass or guitar, their "Guitar Gallery" shows detailed pictures [and weight] of the instruments they have in stock, and you get to pick which one you buy.

As far as I know, no other major online retailer has matched that feature.
I recently bought an acoustic guitar from Sweetwater. Not only did they have several pictures, but weights and serial numbers. They sent me pictures of it with the purchase confirmation and then called after I received it to see how I liked it. Best customer service, period.
 
I have ordered my share of stuff from Sweetwater and they are fantastic to deal with. I think their pricing is always in the ballpark and their service is spectacular. They are a little light on selection when it comes to parts though. That's my only criticism.