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Ordering from England and Customs (matamp content)

Discussion in 'Amps and Cabs [BG]' started by arbitrary, Mar 7, 2017.

  1. arbitrary

    arbitrary Supporting Member

    Oct 24, 2005
    Boston, MA
    I'm seriously thinking of ordering a matamp (gt200). Except I'm a little nervous about ordering something from overseas and customs; mostly because I have no experience with customs, know how it all works or how much I can expect to pay. I read something briefly about having to pay for a customs agent/broker, but that seemed a bit extreme. I'd certainly appreciate any advice or experiences anyone has had with something along these lines.

  2. 10cc


    Oct 28, 2013
    arbitrary likes this.
  3. 10cc


    Oct 28, 2013
  4. bassboysam

    bassboysam Supporting Member

    Apr 26, 2001
    Ottawa, Ontario
    you can easily find out how much customs would be. something should be posted on the US Customs and Border Patrol site. at the very least you can call them.
    Sartori and arbitrary like this.
  5. beans-on-toast

    beans-on-toast Supporting Member

    Aug 7, 2008
    When you have an item such as an amp shipped from another country, it has to be processed by customs. You can authorize the shipper to act as your broker. I have this with my Fedex account for example. They prepare the customs declaration document identifying the item and pay the government any duties and taxes for you, charging it to your account or credit cad. This streamlines and takes a lot of worry out of the process. They charge a processing fee for this service but it is reasonable for an expensive item such as an amp.

    If you are lucky, the seller (Matamp in this case) can arrange for and get a better rate on shipping and insurance. Matamp has done this before, ask what they recommend. There are a lot of freight options and price structures, obviously overnight is a lot more expensive. It is more difficult when you have to arrange shipping from England yourself. You have to worry about proper packaging for freight shipping and picking up the item from the seller by this third party. I always prefer to use the mail from England or Europe in general to North America. There are weight and size restrictions as to what they will accept.

    One other concern. Some companies, I doubt that this applies to Matamp, do not offer a warranty for products imported from another sales zone. They to this to protect their local distributors. In these cases, if you require warranty service, you would have to have it serviced where you bought the amp, which involved expensive two way shipping and customs charges, rather than by a local authorized service centre.
    Last edited: Mar 8, 2017
    Sartori and arbitrary like this.
  6. I imported some hundreds of dollars worth of motorcycle parts. Fedex got very happy billing me for what Post does f.o.c.
  7. Boston would have customs port. There's probably a way to go get it from out customs yourself.
  8. arbitrary

    arbitrary Supporting Member

    Oct 24, 2005
    Boston, MA
    Thanks for the info. I ended up talking with Jeff at matamp. He was very helpful. They take care of the paperwork and it gets delivered to my house.
    Of note, I also ordered a gt200.
  9. Thought that would probably be the case. I imagine it's a familiar situation for Matamp.

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