They were right.someone in another thread said he thought positive stories about guitar center are few and far between.

How far back should I go to when there were positive things to say?
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They were right.someone in another thread said he thought positive stories about guitar center are few and far between.

I can confirm this. I ordered a used guitar that was listed as being in "very good" condition. When I picked it up from my local store it was missing the tone knob and had a few minor scratches.Well they don’t check there used gear very well.
On the up side... I got my Shipping back tooI can confirm this. I ordered a used guitar that was listed as being in "very good" condition. When I picked it up from my local store it was missing the tone knob and had a few minor scratches.
To make this a positive story, the manager got the guitar tech to replace the missing knob, cleaned it up (it was very dusty too) and did a quick neck adjustment on it for me.
I agree, their descriptions are a joke and their photographs are usually unforgivably bad. But I can have it shipped to my local store, get a professional's opinion on it, and immediately return it if desired. To me, that's exceptional customer service and overall, still a pretty positive experience even if I were to return the instrument.I can confirm this. I ordered a used guitar that was listed as being in "very good" condition. When I picked it up from my local store it was missing the tone knob and had a few minor scratches.
To make this a positive story, the manager got the guitar tech to replace the missing knob, cleaned it up (it was very dusty too) and did a quick neck adjustment on it for me.
Depends on the price though. Before I bought my Foundation from a private seller, I was looking at a couple for $229 - $279 and an Axcelerator for $299. I don't really expect a full tech inspection and repair at those prices, so I expect there may be a problem or two. As long as I have the right to easily return it if desired, I'm happy.Well they don’t check there used gear very well. In a 6 month span I returned 3 basses because of the crap people do to these basses before they trade them in.
One bass had crap wiring, returned it.
The next one, when it got to my house it had a huge chunk taken out of the back of the bass, plus the bridge was all the way Max out . It was crap!!!
The last one was a Tobias Basic 4
The input Jack was wore out, the Electronics was floating around in the cavity and someone remade the back cover. Returned that one too. They do not check there stuff. The DONT even clean them. NEVER AGAIN
The Tobias Basic 4 I got was $1499 and was not in excellent condition.Depends on the price though. Before I bought my Foundation from a private seller, I was looking at a couple for $229 - $279 and an Axcelerator for $299. I don't really expect a full tech inspection and repair at those prices, so I expect there may be a problem or two. As long as I have the right to easily return it if desired, I'm happy.
lol My first reaction was "Holy crap"! Then I realized that I have no idea what should be the price for a Tobias Basic 4 in any condition. So . . . I guess I'll stick with an uninformed "Holy crap"!The Tobias Basic 4 I got was $1499 and was not in excellent condition.