FWIW, I sent my LH1000 back to Hartke because it had intermittent, but large, volume changes for no apparent reason. They couldn't find the problem quickly, so they sent me a new one. No demands, no begging or griping. Perfectly professional. (The head was still under warranty. Less than a year old)
Sales is easy. Service after the sale is (apparently) hard for a lot of companies. NOBODY does it better than Hartke. I thought Gibson was good, and they are, but Hartke is the best, ....... by FAR! It's amazing that more companies don't realize that service should be part of their marketing strategy.
Been gigging on Hartke for decades, btw, and never had a problem with their heads, prior to this. Add this type of service, and no wonder why I have stuck with Hartke. And that's after years of playing, Fender, Vox, Marshall, Sunn, Ampeg, Acoustic, Crown, Ampeg (again), GK (in chronological order, or close).
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