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problems with lakland 5502, help me!

Discussion in 'Basses [BG]' started by Dave281189, Jul 30, 2009.

  1. Jul 30, 2009 #1
    Dave281189

    Dave281189

    Feb 1, 2008
    hey guys,

    i have some troubles with my new lakland 5502 which i got today.
    it has lakland's lh-3 preamp and the lakland pick-ups of course, the bass was made in 2009 so it is brand new!

    the volume knob only works when turned up full, when it's not turned up full it doesn't work :bawl:
    furthermore, the bass is much louder in active mode (without any boost of the preamp) than in passive mode...

    help me please!
    :help:

    maybe the lakland owners group could help :hyper:
     
  2. Jul 30, 2009 #2
    Dave281189

    Dave281189

    Feb 1, 2008
    bump
     
  3. Jul 30, 2009 #3
    buffordbass

    buffordbass

    Nov 11, 2004
    Dallas
    Endorsing Artist: Genz Benz Amps, Lakland Basses
    That seems easy... bad volume pot. Did you buy it from a dealer? Take it back.
    In any event if it is a 2009 that should be a warranty issue.
     
  4. Jul 30, 2009 #4
    Dave281189

    Dave281189

    Feb 1, 2008
    yeah i bought it from a dealer, but i dont want to give it back.
    is it possible to get that fixed from a local guitar repair tech?
     
  5. Jul 30, 2009 #5
    JAUQO III-X

    JAUQO III-X Inactive

    Jan 4, 2002
    CHICAGO,IL.
    Endorsing artist:see profile.
    Open the back of the bass and turn up the little gain knob(with a small screwdriver). See if you volume level increases.

    And it being louder in active mode is natural.
     
  6. Jul 31, 2009 #6
    Dave281189

    Dave281189

    Feb 1, 2008

    would that fix the volume knob too?
    i mean, it only works when its turned up full
     
  7. Jul 31, 2009 #7
    MIJ-VI

    MIJ-VI Inactive Supporting Member

    Jan 12, 2009
    Hi Dave281189.

    Since your bass is new, why not contact Lakland?

    Lakland Musical Instruments, LLC
    2044 North Dominick
    Chicago, IL 60614
    773-871-9637

    Tech Support - [email protected]
    Sales Support - [email protected]
    Sales Suport - [email protected]
    For Dan - [email protected]
     
  8. Jul 31, 2009 #8
    rappa29

    rappa29

    Aug 17, 2006
    Palm Harbor, Florida, USA
    Contact, Kirk (I think that's his name), the Tech at Lakland, [email protected]. He can walk you through a diagnoses.

    My friend had trouble with a secondhand 55-01 and Kirk communicated directly with him to resolve the issue. Kirk even offered to communicate directly with whatever repair shop my friend used locally.

    Lakland CS is top notch!

    Apparently I type too slow! LOL! ;)
     
  9. Jul 31, 2009 #9
    Dave281189

    Dave281189

    Feb 1, 2008
    i already wrote an email to kirk yesterday, but i didn't recieve an email from him so far :(
     
  10. Jul 31, 2009 #10
    DWBass

    DWBass The Funkfather

    Jan 24, 2003
    Newport News, VA via NYC
    I had the same issue. I e-mailed Kirk @ Lakland and he sent me a new knob.
     
  11. Jul 31, 2009 #11
    Dave281189

    Dave281189

    Feb 1, 2008
    did you had to pay something for it? did you had do pay shipping costs?
    was it easy to fix?
     
  12. Jul 31, 2009 #12
    MIJ-VI

    MIJ-VI Inactive Supporting Member

    Jan 12, 2009
    You may wish to forward your previous e-mail to him to-day.

    I would forward my previous e-mail every day until I got a response, if I were in your position. (But then I'm impatient with new things which don't work properly.)

    --------

    EDIT: Not that this will help your immediate volume pot problem, but the wiring diagram for your bass is worth looking at to gain a greater understanding of how your instrument's electronics work.

    You might want to post your problem here as well: Lakland Owners Group #22
     
  13. Jul 31, 2009 #13
    Dave281189

    Dave281189

    Feb 1, 2008
    EDIT: Not that this will help your immediate volume pot problem, but the wiring diagram for your bass is worth looking at to gain a greater understanding of how your instrument's electronics work.

    You might want to post your problem here as well: Lakland Owners Group #22[/QUOTE]

    i already postet it there....
     
  14. Jul 31, 2009 #14
    DWBass

    DWBass The Funkfather

    Jan 24, 2003
    Newport News, VA via NYC
    Nope. Didn't pay a dime. I had my tech install the new knob.