problems with lakland 5502, help me!

[Dave281189]

hey guys,

i have some troubles with my new lakland 5502 which i got today.
it has lakland's lh-3 preamp and the lakland pick-ups of course, the bass was made in 2009 so it is brand new!

the volume knob only works when turned up full, when it's not turned up full it doesn't work
furthermore, the bass is much louder in active mode (without any boost of the preamp) than in passive mode...

help me please!


maybe the lakland owners group could help

 

[Dave281189]

bump

 

[buffordbass]

That seems easy... bad volume pot. Did you buy it from a dealer? Take it back.
In any event if it is a 2009 that should be a warranty issue.

 

[Dave281189]

yeah i bought it from a dealer, but i dont want to give it back.
is it possible to get that fixed from a local guitar repair tech?

 

[JAUQO III-X]

Open the back of the bass and turn up the little gain knob(with a small screwdriver). See if you volume level increases.

And it being louder in active mode is natural.

 

[Dave281189]

Open the back of the bass and turn up the little gain knob(with a small screwdriver). See if you volume level increases.

And it being louder in active mode is natural.

would that fix the volume knob too?
i mean, it only works when its turned up full

 

[MIJ-VI]

hey guys,

i have some troubles with my new lakland 5502 which i got today.
it has lakland's lh-3 preamp and the lakland pick-ups of course, the bass was made in 2009 so it is brand new!

the volume knob only works when turned up full, when it's not turned up full it doesn't work
furthermore, the bass is much louder in active mode (without any boost of the preamp) than in passive mode...

help me please!


maybe the lakland owners group could help

Hi Dave281189.

Since your bass is new, why not contact Lakland?

Lakland Musical Instruments, LLC
2044 North Dominick
Chicago, IL 60614
773-871-9637

Tech Support - [email protected]
Sales Support - [email protected]
Sales Suport - [email protected]
For Dan - [email protected]

 

[rappa29]

Contact, Kirk (I think that's his name), the Tech at Lakland, [email protected]. He can walk you through a diagnoses.

My friend had trouble with a secondhand 55-01 and Kirk communicated directly with him to resolve the issue. Kirk even offered to communicate directly with whatever repair shop my friend used locally.

Lakland CS is top notch!

Apparently I type too slow! LOL!

 

[Dave281189]

i already wrote an email to kirk yesterday, but i didn't recieve an email from him so far

 

[DWBass]

I had the same issue. I e-mailed Kirk @ Lakland and he sent me a new knob.

 

[Dave281189]

I had the same issue. I e-mailed Kirk @ Lakland and he sent me a new knob.

did you had to pay something for it? did you had do pay shipping costs?
was it easy to fix?

 

[MIJ-VI]

i already wrote an email to kirk yesterday, but i didn't recieve an email from him so far

You may wish to forward your previous e-mail to him to-day.

I would forward my previous e-mail every day until I got a response, if I were in your position. (But then I'm impatient with new things which don't work properly.)

--------

EDIT: Not that this will help your immediate volume pot problem, but the Lakland Owners Group #22 is worth looking at to gain a greater understanding of how your instrument's electronics work.

You might want to post your problem here as well: Lakland Owners Group #22

 

[Dave281189]

EDIT: Not that this will help your immediate volume pot problem, but the Lakland Owners Group #22 is worth looking at to gain a greater understanding of how your instrument's electronics work.

You might want to post your problem here as well: Lakland Owners Group #22[/QUOTE]

i already postet it there....

 

[DWBass]

did you had to pay something for it? did you had do pay shipping costs?
was it easy to fix?

Nope. Didn't pay a dime. I had my tech install the new knob.