Pyramid Strings customer support

[jazz3625tonic]

I just thought I would share with everyone that Pyramid strings went all out for me. I broke the G string on a Pyramid Gold set (.043) and I wrote to Pyramid and told them I was having a hard time finding a single G string in the states that I could buy. I asked if they knew of a distributor in the states that they direct me to so I could purchase a new one. About a week later Max Junger wrote me back saying that they would be sending me a replacement... and today it showed up in my mail box. Great customer service. I'm very happy.

 

[RHFusillo]

It's good to hear that the quality of Pyramid's support matches the quality of their strings.

 

[KingRazor]

At nearly $100 a set I would hope their service was good!

Hearing all the good things I do about about pyramids I'm really tempted to try them despite the price tag.

 

[lmfreeman9]

Elderly Instruments usually has them for $60.

 

[KingRazor]

Elderly Instruments usually has them for $60.

Wow, that's WAY better than the price on juststrings