Question about Mesa D800 master volume pot

[TonyJoe72]

Is this the replacement part for the Mesa D800 master volume pot?

I need to replace mine after the shoulder strap on the gig bag broke and the amp hit the pavement while I was loading in at a gig. This is what mine looks like:

The part numbers are the same but they don’t look alike. If this isn’t the one, does anyone know what part this should be?

 

[Hot Rats]

I tagged Andy for you, the Mesa engineer for these amps. He should be along shortly to help out. Sucks that happened.
@agedhorse

 

[DWBass]

Yeah, I'd much rather you send that to Andy as opposed to doing it yourself. Voids the warranty (if you're still in the warranty period).

 

[Al Kraft]

Wait for @agedhorse to provide you advice...he designed the amp. My guess is that he will suggest a full check out by a qualified tech to be sure no other damage (like to the circuit board) was done. He is the expert whose advice will get you back up and running the fastest, least expensive, and best way.

 

[agedhorse]

That’s not the correct part.

The correct part is available through the service network.

Is this otherwise within the warranty period?

 

[TonyJoe72]

I don’t think it’s under warranty anymore. I’m at least the third owner.

 

[Stewie]

Send it to Andy. He is very easy to deal with and happens to have access to parts and a bit of knowledge about the Subway amps

 

[lug]

Send it to Andy. He is very easy to deal with and happens to have access to parts and a bit of knowledge about the Subway amps

After consulting AI, extensive Google seaches, and my final authority, my ouija board, I have determined that the above is the correct answer.

 

[agedhorse]

If you message me, I will get you the service options.

 

[J Wilson]

The bad thing about sending it to Andy, it comes back BETTER than new.

 

[agedhorse]

The bad thing about sending it to Andy, it comes back BETTER than new.

I do fix all the hidden damage that often occurs when an amp takes a tumble.

 

[J Wilson]

See??

 

[Al Kraft]

After consulting AI, extensive Google searches, and my final authority, my ouija board, I have determined that the above is the correct answer.

You know it's the right answer when even AI and Google get it right...the ouija board can always be trusted....at least this one can: