Rustling Sound From Active Bass (Only While in Active Mode)

[Itai Bieber]

Hi!

My new Harley Benton BZ-4000 NT from Thomann has arrived. It sounded good for about a week and then, while playing, I heard a somewhat loud pop sound and rustling sound began escorting every note I played. This bass has the ability to switch from active to passive and it appears that the rustling effect only occurs while in active mode regardless of the EQ, volume or tone knobs.
Sometimes there are moments where it does suddenly sound well but then the rustling is back, shattering my hope that the problem has been solved on its own.
Changing the batteries (there are two for this bass) solved the problem for a minute but then the rustling came back.

I don't know what to do. Any advice?

 

[FlaCharlie]

Hi!

My new Harley Benton BZ-4000 NT from Thomann has arrived. It sounded good for about a week and then, while playing, I heard a somewhat loud pop sound and rustling sound began escorting every note I played. This bass has the ability to switch from active to passive and it appears that the rustling effect only occurs while in active mode regardless of the EQ, volume or tone knobs.
Sometimes there are moments where it does suddenly sound well but then the rustling is back, shattering my hope that the problem has been solved on its own.
Changing the batteries (there are two for this bass) solved the problem for a minute but then the rustling came back.

I don't know what to do. Any advice?

Contact Thomann?

Sounds like a bad solder joint or part in the active circuitry. Perhaps they will send you a new preamp.

 

[Itai Bieber]

Contact Thomann?

Sounds like a bad solder joint or part in the active circuitry. Perhaps they will send you a new preamp.

Thanks for the reply

I did send a message – sadly they won't answer yet due to the holidays.
Say they send a pre-amp, how do I install it? Does it require soldering? If so, does it take high skills to get it done?

 

[FlaCharlie]

Thanks for the reply

I did send a message – sadly they won't answer yet due to the holidays.
Say they send a pre-amp, how do I install it? Does it require soldering? If so, does it take high skills to get it done?

Sorry, I can't help you with that since I don't own one and have never even seen one.

Soldering is not particularly difficult. If you've never done it before it's a good idea to practice on something first.

 

[Itai Bieber]

Sorry, I can't help you with that since I don't own one and have never even seen one.

Soldering is not particularly difficult. If you've never done it before it's a good idea to practice on something first.

I see.
Thanks anyway!

 

[FlaCharlie]

I see.
Thanks anyway!

Maybe someone here has experience with that particular bass or HB preamps:

I own a Harley Benton club

 

[Itai Bieber]

Maybe someone here has experience with that particular bass or HB preamps:

I own a Harley Benton club

I'll try that. I would have gone there first but I figured it was only a place to, I don't know, brag or share experiences about Harley Benton basses and not to post technical problems.
Thanks