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Sadowsky Preamp no work

Hello everyone and thank you for accepting me in this Forum. I'll briefly explain the problem I've been having since yesterday on my Fender Jazz with Sadowsky Onboard Bass Preamp electronics. Since yesterday the active/passive push pull potentiometer only works in passive mode but in active mode it no longer gives any signal. Before taking it to the technician I would like to ask you what the causes and solutions could be in your opinion.
 
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Hello everyone and thank you for accepting me in this Forum. I'll briefly explain the problem I've been having since yesterday on my Fender Jazz with Sadowsky Onboard Bass Preamp electronics. Since yesterday the active/passive push pull potentiometer only works in passive mode but in active mode it no longer gives any signal. Before taking it to the technician I would like to ask you what the causes and solutions could be in your opinion.
Battery?
 
Hello everyone and thank you for accepting me in this Forum. I'll briefly explain the problem I've been having since yesterday on my Fender Jazz with Sadowsky Onboard Bass Preamp electronics. Since yesterday the active/passive push pull potentiometer only works in passive mode but in active mode it no longer gives any signal. Before taking it to the technician I would like to ask you what the causes and solutions could be in your opinion.

Is this a battery box / compartment with a clip or copper "tabs"? Let's rule-out continuity issues before we start pursuing the more expensive avenues.

Riis
 
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The jack is what applies power from the battery to the preamp. If you look closely, one of the wires from the battery runs straight to the preamp. The other battery wire detours through the jack. If cord is plugged in, the circuit is completed. If the cord is removed, the circuit is opened and power to the preamp is turned off. This is a battery saving function utilized by almost all preamps. This should be thoroughly checked. In a pinch you can connect the switch circuit wires together and see if the preamp functions. That will tell you for sure that the problem is in the jack / switch.
 
I would definitely check everything in evolving power first before going anything else
Even the knob on the pot. I’ve had it happen to me before where the knob was oversized for the shaft and I put it in my gig bag and it pressed the knob far even in that it wasn’t fully disengaging from the pulled out position. If it was working yesterday and it’s not today, could be something stupid like that.