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Double Bass Shen SB-100 Replacement Tuner Cog Screw?

I noticed Saturday night that one of my tuners wasn't holding tune very well. I then noticed the flat head screw that holds the cog on was missing. I found a M5 metric screw at the ACE hardware the next morning which is holding for now, but I'm wondering where I might find a replacement?

I found these at Upton, but that's all my google-fu has been able to turn up so far and these don't look the same nor do they say if they're 5mm.

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I emailed the US distributor for Shen basses, but I'm not holding my breath...

Any ideas where I might find one?

Thanks.
 
Hey gents, a couple things on those screws.

If you lose one, email me a pic of both machines on that side so I can match it, with your home address. I'll pop one in the mail to you.

Blue Loctite is fine but not required, and use just a tiny bit on there.

Adjustment: the common error is to over-tighten, causing jumpiness. Think like installing an oil filter: bring the screw down so it makes contact, then 1/4 turn. That's the first thing to check for any issue with our machines, from jumpiness to rattling.

Nate, it's in the mail! Don't forget to check the tension on the other three while you're at it. Thanks for getting in touch.
 
John, what's the preferred method for curing rattling Shen machines? Mine occasionally rattle at specific frequencies, and the screws seem to be tightened appropriately. The best fix I've found so far is detuning slightly and bringing the string back up to pitch.
 
John, what's the preferred method for curing rattling Shen machines? Mine occasionally rattle at specific frequencies, and the screws seem to be tightened appropriately. The best fix I've found so far is detuning slightly and bringing the string back up to pitch.

The common things we see are:
1. The screw (above)
2. The thumb piece getting slightly loose. A drop of super-glue on each side, and for extra measure if you're handy a gentle squeeze of the shaft ears with soft nose pliers (optional).

That machine's karma is all about the screw tension. Too loose, it all rattles. Too tight, and the shaft won't turn, do some rattling, and then pop free. Too tight, and excess stress on the thumb tab connection causes the joint to open enough to rattle.

I hope this helps! Feel free to call your luthier or myself if you need more assistance.