One more thing regarding pirate ship…
I’m impressed with their customer service.
I had a billing issue with one of my shipments which was pretty much my fault. I used the wrong payment method (credit card) that was declined at the time I purchased the label.
I called and immediately got a human on the phone who told me that the label was still valid and I was safe to ship.
They simply debited my account and I went in the next day and payed my bill.
They even sent a follow up email to confirm that everything worked out.
another thing that they will do is support you through the claims process if your shipment gets lost or damaged.
Not all of the shipping label sellers will do that. They will just tell you to deal with ups/fed ex on your own.
I’m impressed with their customer service.
I had a billing issue with one of my shipments which was pretty much my fault. I used the wrong payment method (credit card) that was declined at the time I purchased the label.
I called and immediately got a human on the phone who told me that the label was still valid and I was safe to ship.
They simply debited my account and I went in the next day and payed my bill.
They even sent a follow up email to confirm that everything worked out.
another thing that they will do is support you through the claims process if your shipment gets lost or damaged.
Not all of the shipping label sellers will do that. They will just tell you to deal with ups/fed ex on your own.
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