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Shipping UPS or FedEx

I've been shipping FedEx lately. USPS sucked the last time I tried. UPS was OK but FedEx has treated me well. One guy cut down a box for me and cut my bill by 1/2. That's nice customer service in my mind. They are fast and helpful - at least where I go.
 
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Last week I received a bass shipped by FedEx. Sender required a signature on delivery. I happened to took out my front door window and saw a very large box sitting on the porch in the rain. Delivered with no signature, no knock on the door, nothing. Thank the stars the bass was 100% OK. Ship with lots of insurance and take lots of pictures.
Had a similar situation with FedEx.

Should have been signed for, and they left it on the stoop, FedEx Sucks!

UPS all the way.
 
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Mark all shipments: "DO NOT LEAVE IN DRIVEWAY!!!"

Fedex delivered a package this weekend, and left a small box outside my garage door. Wife backs car out, and runs over box. Miraculously the contents survived. I called them to complain and asked if that was normal protocol. They told me it was not.

The next day I hear the Fedex Truck screaming down my street. Look at neighbor's driveway, and box is sitting in the middle of it.
 
As has been mentioned once (or twice) before: there is a difference (to your customer) as to which service to use.

My local "FedEX" (it turns out they're not FedEx employees. They work for a distribution company which is contracted to FedEx) delivery person throws (breakable) items onto my porch from six feet away (and breaks them), leaves packages assigned a "signature required" wherever she wants and even left a $750 instrument (from Sweetwater) in the rain for three hours because she couldn't be bothered to simply knock on my door (and a signature was supposed to be required).

She has delivered my goods to someone else, triggering an email informing me my item was delivered (and signed for). I call the retailer and magically, the next day the item actually gets delivered.

In short: MY END of the FedEx chain is pure, undiluted, horse hockey.

Conversely, the UPS driver in my area is a great guy, brings things into my house for me (I'm in a wheelchair), but costs the shipper a good deal more. Percentage difference depends upon the weight class, but a $80 item from Sweetwater to my house using FedEx costs Sweetwater $10 (and some change) where the same item costs them almost $30, using UPS.

Recently, I spoke with my sales engineer and was told FedEx Express was cheaper than UPS and the drivers are actually FedEx employees. I decided to try using them and my first (and only, so far) delivery from them was terrific.

In other areas, the converse might be true, but my over-all dealings with FedEx (NOT Express) and UPS would "force" me to choose UPS.
 
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UPS. The driver told me if its marked Out For Delivery, he doesnt go home until all deliveries are made.
FedEx Ive experienced Out for Delivery for days and Delivery date not updated until next day.

Yeah. I LOVE getting a text message from FedEx (sometimes, the day before the delivery, sometimes at 05.30 day of delivery, sometimes at 09.30 when I'm already at work) telling me I have to be home to sign for a delivery. I make my arrangements and I wait ... all day, Two days later, the item gets dropped on my doorstep (with no signature).

I LOVE that!
 
Asking advice about this online is probably not very helpful as their services may differ considerably in different areas. Personally I rank UPS at the very bottom of the list, closely followed by FedEx. USPS is usually ok in my experience but the only shipping company I can truly recommend is DHL Express. But like I said, things may be very different in your area.
 
Pirateship will save you a ton of money. They ship with UPS, which is a union company with real employees. FedEx and USPS are a crapshoot.
Wonder how their rates compare to Shippo, which is what I've been using. I usually have my choice of USPS and UPS on there. I had a package that would have $17.80 at the post office end up only costing me $13.52 using Shippo.
 
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I always ask the seller what carrier they prefer because quality of service differs substantially between locations.

This X 1000!

I have no prejudiced against one company or the other. My experience is identical for the big 3 carriers: mostly good, but there have been some bad experiences with each. So, I would actually love to have the opportunity to select the shipper for any and all of my purchases.

So, my decision would be based on the simple fact that FedEx delivers at @1:30p, the mail lady at @3:30p and UPS between 6-9p. Unfortunately, almost everything I order comes in via UPS.

The whole point of this reply: Ask the buyer which they prefer. Might even give them a warm fuzzy regarding the transaction!
 
I've always had great luck with FedEx. Not a big fan of UPS.

If the buyer is okay with it, I highly recommend shipping it to one of their FedEx Shipping and Office Supply stores. It usually arrives earlier in the day, and they will hold it for you for three days. That way you know it won't get swiped off of a front porch.
 
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