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SKB Bass Safe - Broken / Damaged

Discussion in 'Miscellaneous [BG]' started by Churchmans, Feb 24, 2018.

  1. Churchmans


    May 19, 2012

    I've had the SKB bass safe for only about a year and have flown with it about a dozen times. Last week I arrived in SLC with the case on the conveyer belt in 2 parts. On one side of the latch the thin part that connects to the strap broke. The airline agreed to pay for the broken case (minus 20% for "wear/tear") but I have to surrender the old one and present a receipt for a new one.
    I MacGyvered my way home but I'm reluctant to buy a new one.
    A look at Amazon reviews and apparently I'm not the only one that this has happened to.
    I have been in contact with SKB and they have been helpful but I'm still reluctant to trust this mechanism again.

    I am torn between (A) replacing this case for a new one (B) updating my MacGyver job to something a little more substantial or (C) doing away with their latch entirely and using a chain/tsa-lock insted of their plastic lock.

    The Bass Safe gets a lot of love here so I just wanted to share my story.

    Any suggestions on what I should do?

    Thanks in advance.
  2. codiak


    Mar 16, 2017
    Madison, Wisconsin
    Buy a new one, send them a copy of the receipt, get your money and return it and get something better.
    Bob_Ross likes this.
  3. murphy


    May 5, 2004
    Toronto, Canada
    I had a constant problem with mine arriving with top section hanging off one side....latch not reliable

    same thing with my 2 space amp case

    I only use Gator products now
  4. jerry

    jerry Doesn't know BDO Gold Supporting Member

    Dec 13, 1999
    I moved from the bass safe to this 3i5014-44. it's worked out great. TSA managed to break one of it's handles a few years back and SKB sent me a new one right away.

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