Double Bass Stagg headstock broke - less than 3 months old!

[Bass Doc]

Hi,

I bought a brand new natural/honey colored Stagg upright bass from a dealer in San Francisco off E-Bay about 3 months ago. Played it maybe 10 times. Never been out of house or dropped etc.

Few days ago, I noticed a Major Crack in headstock where it attaches to neck. Looks like I prevented a catastrophic failure by catching it in time. I de-stringed it to pull the tension off and tried to contact the dealer. No reply.

Anyone have any experience with headstock failure on these or repair methods?? Has Stagg honored their warranty for you? Did they repair or replace and how long did it take?

Anyone have to go the repair route with your local luthier?

Heartbroken, and feeling ripped off.

All comments welcome.

Jeff

 

[bbloughridge]

Hey Jeff,
Last week I went to a music store in Rockville, Md and looked at 4 seperate Stagg EUB every one of them had a cracked or broken neck. Changed my idea of purchasing one.

Bill

 

[Nate74]

Jeff,

If you still have the instrument, can you post pics? Any resolution from the mfg or dealer?

Thanks.