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Sushibox FX Finally v3: Defective or normal!?

Hi!
Today I received my Finally V3 DI-Box. However, I'm not sure if my unit is defective or not. I've tested it with my passive Precision bass via the line-out-jack into my amp. I noticed that in order to get unity gain (same volume as if the pedal is bypassed) I have to crank the level knob to max. Until 5 o'clock this knob does hardly anything - but then it suddenly jumps to a very high volume with a high-pitched noise and a high noisefloor. When keeping the level knob lower (to minimize noise), I have to crank the gain knob - which of course results in unwanted distortion. Am I doing something wrong? I'm powering it with a Cioks DC7. Tried it with 500 and 1000ma (via the grey cables). Thanks for your help! Peter
 
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Just wanted to follow up — the Finally V3 is working perfectly fine.

The issue was on my end: I initially tested it through the Accessory input of a Fender Rhodes Suitcase, which turned out to be a poor match for an active tube DI. That caused the strange level behavior and noise I described.

Connected to a normal bass amp (Markbass Little Mark), everything behaves exactly as expected: smooth gain/level control, no squealing, normal noise floor.

Thanks to everyone who chimed in — lesson learned on my side! The Finally is really great!!!
 
I know on my Space Heater it has gain adjustment (small blue wheel) inside box

Not sure If that will effect output to Amp in bypass

Andare is best advice
Just FIY the new Finally doesn't have that trimpot inside. The 1/4" output and DI have separate volume controls, made indeoendent from each other by a buffer.

Anyway the matter has been resolved and that's what matters :)
 
I had similar behavior trying to drive my practice headphones with Finally, no problems if I plug directly into amp or amp fx return and then use headphone out of said amp. I guess I’ll need headphone amp after finally for quiet practice without full amp.