Yeah I don’t get that. Sales consultant or account manager seems more appropriate.sales "engineer" still cracks me up
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Sweetwater commission on impulse purchases
- Thread starter Pleasurewizard
- Start date
When I was in high school I worked as a petroleum transfer engineer at the corner Chevron station.
Slightly OT, but the followup calls freak some people out. If you're one of those people, you can indicate to them. I like my sales guy, so I said "Hey - I don't want you to get in trouble for not ticking a certain number of boxes, but you don't need to call. If you get dinged for not calling, then go ahead, but it's really not necessary." He said no, they don't get dinged for not calling, it's just SOP trying to be helpful. I still get emails (which I don't mind, I can easily delete them), but it's far less than MF which I no longer deal with due to their shipping policies.
Because it's really hard to get people to apply when you put a "general shitkicker wanted" add out.
"We're members of The Fraternal Order Of Internal Hydraulic Engineers."
"Oh... scientists eh?"
"No... PLUMBERS!!!."
"Oh... scientists eh?"
"No... PLUMBERS!!!."
Sweetwater has quite a few awfully good people.
I don’t have a problem with them using the title sales engineer because of their commitment to ongoing training and their efforts to be a real resource for product knowledge.
I don’t have a problem with them using the title sales engineer because of their commitment to ongoing training and their efforts to be a real resource for product knowledge.
Sweetwater and my "sales engineer" go-to-person is 100% professional every time. Add to the fact that I'm located in the same state for no shipping/transit issues. Who cares if top management/marketing people decided to call the sales people "sales engineers." They are just people trying to sell music gear to make a living.
Those phone calls would usually upset my wife. "Why is this music store calling you? Did you order another one?" LOL
A couple months ago I purchased a Mesa D800+ from Sweetwater late at night, via the website. The next morning when my sales guy called to follow up, I asked him if ordering that way messed up his commission or other compensation on the sale, and he said "Absolutely not. It makes no difference at all."
Right. Traditionally sales, um... engineers, will be given a territory/target list, and will have their bonus structure based on sales figures from that area or those individuals.
I believe my Sweetwater rep named his first born after me... he recently sent me a family photo, and all I could see were dollar signs.
The “sales engineer” is the most aggravating marketing gimmick in history. It’s an insult to true engineers.
Anyways, educated folks don't need salesmen’s recommendations.
Anyways, educated folks don't need salesmen’s recommendations.
Never mind I can live with that and find it amusing. I guess that terms based on the word "sales" are now so negative in people's mind that associating with a scientific, objective title as engineer would counter balance. We just have to make sure that doctors are really doctors and that those "sales engineer" people don't design bridges. Sometimes there's a good reason why these titles matter. Otherwise it's just fun.
Here in France, people having a PhD are titled "doctors" (as in Germany). But since we're not doctors in the medical field, I can't use this title in an email, business card, etc. Only medical doctors can.
Sort of a "snooty" way of looking at things.
I am educated. But I'm not educated in EVERYTHING. Neither are you.
Now, could I research for hours digging through online reviews and horrible YouTube videos trying to narrow down my purchase choices? Absolutely. I'm smart enough to do that.
But, you know what's even smarter? I save hours and simply call Phillip. I tell him what I'm looking for. He narrows it down to a choice or two after asking me a couple of clarifying questions. He assures me there's no risk if I choose incorrectly. I make a choice. So far, he's been spot on with his recommendations.
So who is smarter? The guy who plows through hours of data just so he can prove how smart he is? Or the guy who calls someone who knows and asks that guy?
Who cares what they call themselves?
PaulCISSA
Unsweetened, highly-caffeinated
I’ve been doing business with the same SE from Sweetwater for over a decade. When he emailed me for the very first time, I responded by asking if he was a bot program and to please knock it off. He called me the following day and explained the bosses vision of customer service and assured me that they were entirely serious about being the best in the business.
Since then, we’ve had hours of conversation about gear, recording industry trends, family and of course GAS. I’ve got Charlie’s cell phone number and have called him at weird hours to ask about ProTools questions for our bands engineer and he’s happy to burn his personal time to help solve a customers problem or just answer a simple question. That’s worth the world to me.
In a world of push-button sales algorithms, I’m happy to spend my $$ with those folks no matter what they call the salesman.
Since then, we’ve had hours of conversation about gear, recording industry trends, family and of course GAS. I’ve got Charlie’s cell phone number and have called him at weird hours to ask about ProTools questions for our bands engineer and he’s happy to burn his personal time to help solve a customers problem or just answer a simple question. That’s worth the world to me.
In a world of push-button sales algorithms, I’m happy to spend my $$ with those folks no matter what they call the salesman.
