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tc electronic

Strangely, I'm getting a really overdriven sound out of my BH500. I wonder if it's bad house voltage? This head sounded fine at the store, the cab and cables are good, and I swapped out the batteries on both active basses before test-firing. The only thing that seems to help is drastically reducing the two mid controls, but even that doesn't clean up the sound entirely. Tubetone is off, Tweetertone is at 3 o'clock. Bass and Treble are at 0.