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Trouble with MarkBass head

S

Sethakamoe

Guest
Nov 5, 2013
84
0
Southern indiana
#1
Alright so I have two pots that are realy scratchy on my markbass 250blackline .and now the scratchy ness is even there when I play. I bought it about 9 months ago I know they have two year limited warrenty but I contacted them though the vst us people thing and they will not be in operating until April 14. I have also read the threads about how terrible there warranty service is so do I send it in or not.
 
#2
I have a couple year old SD800 and the volume pot is starting to be scratchy. I sent an email to Riccardo this morning and he replied within minutes. Here's what he wrote; "It’s difficult to diagnose by email, scratch could be related to dust or oxidation… did you try to turn clockwise/counter-clockwise more time them with the amp off and then turn on the amp to check if this operation removed possible dust issue? If that doesn’t help you’d try with a contact cleaner spray."


Here's his contact info;

Riccardo Damiani
Mark World Artist Relations
Online Customer Service
PARSEK SRL
Via Po, 52
66020 San Giovanni Teatino (CH) ITALY
Tel: +39 0854463755 Fax: +39 0854407764
[email protected] Invalid Link Removed
 
#3
Sethakamoe said:
Alright so I have two pots that are realy scratchy on my markbass 250blackline .and now the scratchy ness is even there when I play. I bought it about 9 months ago I know they have two year limited warrenty but I contacted them though the vst us people thing and they will not be in operating until April 14. I have also read the threads about how terrible there warranty service is so do I send it in or not.
Click to expand...
I bought a month ago a used LMT800, the Gain 1 was very scratchy and also the Master Vollume. Since I know that they are sealed pots I removed the knobs and saw that there was a very small hole at the base of the shafts. So, this morning I sprayed DeoxIt D5 in these small holes and turn the shaft of the pots for about a minute or so and voilà no scratchy noise anymore. Hoping this will help those having this problem.
My first idea was to get the cleaner in the pots by spraying the shaft hoping the cleaner will get in the pots that way. I did that also so not sure if the cleaner got in that way only or both ways (Shaft + the small hole at the base of the shaft). The important thing is it worked.
 

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