USPS versus UPS/FedEx tracking

Discussion in 'Off Topic [BG]' started by ctmullins, Jun 10, 2020.

  1. ctmullins

    ctmullins Dominated Gold Supporting Member

    Apr 18, 2008
    MS Gulf Coast
    I'm highly opinionated and extremely self-assured
    I find this so annoying.

    When I order something that gets shipped via UPS or FedEx, tracking looks like this:
    • Day 1 - Package received in Los Angeles CA
    • Day 2 - Package in Flagstaff AZ
    • Day 3 - Package in Amarillo TX
    • Day 4 - Package in Memphis TN
    • Day 5 - Package out for delivery
    If, on the other hand, the seller ships via USPS, the tracking looks like this:
    • Day 1 - Package received in Los Angeles CA
    • Day 2 - Package in transit to next facility
    • Day 3 - Package in transit to next facility
    • Day 4 - Package in transit to next facility
    • Day 5 - Package in transit to next facility
    • Day 6 - Package out for delivery
    How is that value added? If USPS can’t tell me how far along its journey my package is on any given day, then why even bother??
     
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  2. bholder

    bholder Affable Sociopath Gold Supporting Member Supporting Member

    Sep 2, 2001
    Vestal, NY
    Received a gift from Sire* (see sig)
    When I've used USPS tracking lately, there's been an indication of which facility each stop was at, don't know why you're not getting that.
     
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  3. viribus

    viribus Gold Supporting Member

    Jan 1, 2011
    Pacific Northwest
    I never actually learned to play very well
    Your package was probably misrouted. That's not how USPS tracking normally looks but I have seen that happen.
     
  4. Clark Dark

    Clark Dark

    Mar 3, 2005
    earth
    Hey CT, I was awaiting a package sent via USPS and it went from Ohio to Illinois to Texas before coming to Wisconsin. I'd rather see the tracking info you got, lol lol lol, then see it be coming closer then going farther away.
     
  5. bholder

    bholder Affable Sociopath Gold Supporting Member Supporting Member

    Sep 2, 2001
    Vestal, NY
    Received a gift from Sire* (see sig)
    I've had my share of misroutes (like going from Syracuse to Pittsburgh to get here), but they happen occasionally regardless of which vendor (in my experience). Don't know that USPS is any worse in this regard...
     
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  6. grinx

    grinx

    Mar 24, 2003
    Raleighwood, NC
    i tried to USPS track something recently and it required creating a profile to log in to........no thanks
     
  7. buldog5151bass

    buldog5151bass Kibble, milkbones, and P Basses. And redheads.

    Oct 22, 2003
    Connecticut
    I've been shipping 50-200 packages per year through USPS for 15 years. Their tracking is pretty good, although sometimes the computers at the post offices are more up to date. But no matter what, it WILL tell you when it gets to the destination town, when it's out for delivery, and when it is delivered. What more do you need?
     
  8. ctmullins

    ctmullins Dominated Gold Supporting Member

    Apr 18, 2008
    MS Gulf Coast
    I'm highly opinionated and extremely self-assured
    The question is “what more do I want?” And the answer is “day-by-day visibility, on par with the other shippers”.

    But if I’m the only person having this issue, then it might be something I’m doing wrong....??
     
  9. viribus

    viribus Gold Supporting Member

    Jan 1, 2011
    Pacific Northwest
    I never actually learned to play very well
    Are we talking about your experience with a single package? Or many? As I said earlier, I have seen what you said happen but it’s rare.

    How about this: I ordered an item from Amazon last week. Got a UPS tracking number right away. But the tracking number wasn’t in the UPS system at all. I kept getting a prompt to contact UPS for help every time I tried to track it. Then the package mysteriously appeared even though the tracking number was “invalid”. Even now it says “invalid”.

    It happens to all of the shipping companies.
     
  10. buldog5151bass

    buldog5151bass Kibble, milkbones, and P Basses. And redheads.

    Oct 22, 2003
    Connecticut
    Part of the fun of them trying to keep up with thousands of packages every day, as cheaply as possible. Folks, it ain't gonna be perfect. They can SAY it is somewhere to make you happy, but that doesn't mean it's actually there. As long as I know when it gets to the destination town/city, and when it is delivered, I don't sweat the details. Neither should you. IMHO.
     
  11. ctmullins

    ctmullins Dominated Gold Supporting Member

    Apr 18, 2008
    MS Gulf Coast
    I'm highly opinionated and extremely self-assured
    Many packages. But it might be the tracking app I’m using. I’ll compare against the actual USPS website...
     
  12. viribus

    viribus Gold Supporting Member

    Jan 1, 2011
    Pacific Northwest
    I never actually learned to play very well
    “Package in transit to next facility“ is consistent with what I’ve seen a couple times. I think it’s a generic message that means “Someone misrouted it but we’re not going to tell you anything more until it gets to the actual destination”.

    Postal clerks have access to much more detailed information. They may or may not share gory details with you. Also I think USPS has been trying out a new premium tracking service that gives you all those details but they want you to subscribe to the service. Not 100% sure though.
     
  13. buldog5151bass

    buldog5151bass Kibble, milkbones, and P Basses. And redheads.

    Oct 22, 2003
    Connecticut
    As I said, the post offices have more specific tracking info. I assume that is what they will offer. Meh.
     
  14. viribus

    viribus Gold Supporting Member

    Jan 1, 2011
    Pacific Northwest
    I never actually learned to play very well
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  15. ctmullins

    ctmullins Dominated Gold Supporting Member

    Apr 18, 2008
    MS Gulf Coast
    I'm highly opinionated and extremely self-assured
    This is typical for me - zero information for five days, then poof, all of a sudden it’s almost at my doorstep.

    Not helpful.

    3F348922-65E8-4071-9510-08BD0501A535.png
     
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  16. buldog5151bass

    buldog5151bass Kibble, milkbones, and P Basses. And redheads.

    Oct 22, 2003
    Connecticut
    I thing I found out about USPS Ground. Unlike priority, they will not roll out another truck if the truck for that day is loaded. So a large package can sit until there is room. For priority and priority express, they will roll out a new truck.
     
  17. capnjim

    capnjim

    Mar 13, 2008
    USPS= hardworking reliable service
    Fedex= greedy money hungry crooks
     
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  18. MJ5150

    MJ5150 Moderator Staff Member Gold Supporting Member

    Apr 12, 2001
    Olympia, WA
    FedEx and UPS focus on delivering and tracking packages, so I'd think they have more time and money to devote to the infrastructure that can tell you every truck/van/plane/facility/hub/etc your package passes through and at what time.
    USPS does many more things (stamps, money order, mail boxes, PO boxes, etc) and likely with a smaller budget. The infrastructure the USPS has in place is likely not as robust as what the others are using.
    I get those same stretches you do @ctmullins where all it says in my USPS tracking is 'in transit to next facility'. But then at the same time I think it's cool when it kind of goes dark like that, then shows up on my porch when it was promised.

    -Mike
     
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  19. pcake

    pcake Supporting Member

    Sep 20, 2011
    Los Angeleez
    the last three times we had USPS deliveries, there were no updates until after delivery - then they magically appeared.
     
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  20. JKos

    JKos

    Oct 26, 2010
    Surprise, AZ
    USPS tracking and notifications seem rather spotty. When I send packages, sometimes I get a notification for every little step the package takes. Sometimes I get nothing, finally check manually, and find out it was already delivered.

    - John
     
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