So, my girlfriend knew I was GASing for a fretless neck for the bass I was planning to assemble myself, and she offered to buy one for my birthday coming up. Since it's a pretty big purchase for either of us, I told her to get it if she wanted to, but I wouldn't ask her. But just in case, I wrote down specific details for what I wanted (something like this: left handed maple neck, ebony unlined fretboard, precision style, no lettering on the headstock). Well, she went ahead and ordered it, and it came yesterday. I got the wrong neck. I called them, thinking that I'd just drop it off at UPS later today, and they'd start the right neck upon delivery of the old. I explained the problem, I don't like complaining, so I was careful what I said. He copped a we don't make mistakes 'tude with me but would "do me a favor" and take the old one back and get a new one. But he wanted to stick me with the shipping, both ways! I asked him why I'd have to pay for their mistakes (not my exact wording) and he said "wellllll, we're only human, but we don't take the blame here." If I wanted the neck we ordered, I'd be stuck with a shipping bill 3 x the original shipping! So, since I'm still in the 10 day grace period, I'm just gonna send it back and Marie will get a refund on her card, and I'm just gonna eat the shipping costs... I don't understand, I've ordered random parts from Warmoth before (all over the phone) and I've never had a problem until today. Am I being unreasonable? I usually don't get angry over poor customer service, but with this much money involved, I don't get why I'd have to pay for someone elses mistakes. No, thank you!