Sorry if this is beating a dead horse, but wanted to make sure that others are aware of some of the things Guitar Center is getting away with.
My latest bass, a 5-string Yamaha BB435 was bought from Guitar Center on May 27th 2019.
I am still fixing the things wrong with this bass:
1) Broken upper strap screw. The broken piece being below the surface of the wood. So (someone?) just drilled a new hole in the back of the guitar body instead of extracting and repairing at the correct location.
2) 2 broken tuners. They function but are rattle and buzz monsters.
3) Bent shaft on one of the volume pots.
4) Neck tension set such that action is waaaay too low. i know this may be nitpicking but this is a major chain that should be held to a higher standard by it's own management but also by it's customer bass. (If we as consumers just accept anything "these guys try to get away with" then we deserve to be treated with disrespect).
5) The nut on this bass must have been replaced by someone ( a total dimwit) who built it themselves. I refuse to believe that Yamaha made this nut to have such obviously unequal string spacing.
When I called to inquire about the bass before buying it online ( my main mistake)
the sales rep at the Indiana #57 store assured me it was in good playable condition and the only thing wrong with it was that the action might be a tad bit low. He also stated that he had played it just the night before. So, based on his report, I bought it.
I could return the bass for a refund and I'd only be out the shipping cost. But, I'd have to drive round trip 280 miles to my closest Guitar Center. Then I'd still have to find another bass. I'll take my lumps on this one, and fix everything myself as a lesson to myself and perhaps others possibly considering an online purchase from GC.
Bottom line is this:
Do NOT trust Guitar Center to give disclosure, be forthcoming, or honest in the condition of their used equipment.
My latest bass, a 5-string Yamaha BB435 was bought from Guitar Center on May 27th 2019.
I am still fixing the things wrong with this bass:
1) Broken upper strap screw. The broken piece being below the surface of the wood. So (someone?) just drilled a new hole in the back of the guitar body instead of extracting and repairing at the correct location.
2) 2 broken tuners. They function but are rattle and buzz monsters.
3) Bent shaft on one of the volume pots.
4) Neck tension set such that action is waaaay too low. i know this may be nitpicking but this is a major chain that should be held to a higher standard by it's own management but also by it's customer bass. (If we as consumers just accept anything "these guys try to get away with" then we deserve to be treated with disrespect).
5) The nut on this bass must have been replaced by someone ( a total dimwit) who built it themselves. I refuse to believe that Yamaha made this nut to have such obviously unequal string spacing.
When I called to inquire about the bass before buying it online ( my main mistake)
the sales rep at the Indiana #57 store assured me it was in good playable condition and the only thing wrong with it was that the action might be a tad bit low. He also stated that he had played it just the night before. So, based on his report, I bought it.
I could return the bass for a refund and I'd only be out the shipping cost. But, I'd have to drive round trip 280 miles to my closest Guitar Center. Then I'd still have to find another bass. I'll take my lumps on this one, and fix everything myself as a lesson to myself and perhaps others possibly considering an online purchase from GC.
Bottom line is this:
Do NOT trust Guitar Center to give disclosure, be forthcoming, or honest in the condition of their used equipment.
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