Correct me if I'm wrong, but I believe the relationship between a client and a luthier has to be one of delivering what is expected, (on the luthier's end), and one of not jerking around the luthier, (on the customer's end). I believe a good relationship with the client and the luthier produces a better instrument. So, what I'm asking with this thread is - What really ticks you off so that you just want to get a client's instrument off of your bench ??? I know your name is your reputation, but it seems to me you wouldn't go "the extra mile" for a someone who treated you poorly. In other words - luthiers' bitch session.