Was that Budd Lake? Or was that FedEx?
As long as it gets to you be happy.
It's much more reliable than 30 years ago. And much faster.
Remember shipping by Thanksgiving to get presents to someone by Christmas?
Life is good! Enjoy it!
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Why UPS!?! (a rant)
- Thread starter NicJimBass
- Start date
Was that Budd Lake? Or was that FedEx?
As long as it gets to you be happy.
It's much more reliable than 30 years ago. And much faster.
Remember shipping by Thanksgiving to get presents to someone by Christmas?
Life is good! Enjoy it!
You pay extra for faster delivery. It's not like their guys are standing around with nothing to do; they move the higher priority items through their system faster because they have been paid by the shippers to do that. If you haven't paid for faster shipping, your stuff gets bypassed by other stuff. If they have been paid to get it there on Tuesday, that's when you'll get it.
It could have been worse. They could have sent it by the USPS. Only do that if you don't care when it will get there and you don't want to track its progress.
Unrepresented
Something Borderline Offensive
But you are. You are asking them to give special personal attention to just one of the bazillion packages they handle every day just so you can get something a couple of days earlier than the agreed upon (and paid for) delivery date. "Just go out in the warehouse and look for it." Right. Have you seen the inside of a UPS package handling center? Like the guy you were talking to has got nothing better to do than to drop everything he is doing and go look for one package that will be delivered on time if he leaves it alone. Yes, he probably told you whatever it took to get you off the phone without getting into an argument with you, same as I would have done in his place.
Back in the day, we sent off boxtops and money to get promotional toys and had to wait 6 to 8 weeks to get our goodies. No tracking available, had to run out to the mailbox every day for weeks in great anticipation, only to be disappointed day after day.
Get a life, people, not everything has to be instantly available. Spend the time you're waiting practicing bass . . .
.
I had the same thing happen with UPS. My amp (from GC) sat at UPS for 3-4 days (2 miles from my house) before finally showing up. It drove me crazy!
UPS sits on stuff to manage their workload. You'll get it on the scheduled day, and no sooner. Fedex and DHL get the stuff out of their centers as fast as they can, so they don't waste the space (and probably to get the repeat business.) Hell, DHL got a package from the middle of mainland China to Kansas City in *TWO DAYS*. Yes, shipped on Monday, received on Wednesday.
I don't understand why anyone uses UPS if they can help it, even USPS is faster at the same price.
I don't understand why anyone uses UPS if they can help it, even USPS is faster at the same price.
Unrepresented
Something Borderline Offensive
No one in the industry has any advantage in stockpiling processed freight. What you're describing doesn't happen. The major shippers using comparable service types will have equivalent transit times.
I think you may have misread my post. I never contacted UPS. I asked the sales associate at Guitar Center to check if it had left their store. It was all by email, and I made it clear he could look at his leisure, not "now".
BTW, I have seen the inside of a UPS, and it is absolutely crazy!
I think this may be the culprit.... Money. Like I said before, had they moved the package in the logical manner, it would've made it to me at least a day early. Instead, it sat in a warehouse for 3 days, then moved through 2 hubs and into the delivery truck in a matter of 5-6 hours. You only get what you pay for, nothing else.
BTW, the bass made it here just fine, and I love it!!
I check the tracking once to see what day it is going to be here, then there is no further need to check it unless its 8pm the night of the delivery and it has not arrived. I have had year long and excellent relationships with UPS drivers that come by and I have only had 1 item damaged during a hellish snowstorm in Oregon 2 weeks prior to Christmas. A drive came by, took photos and I got a refund.
I have zero issues with UPS and let them do their job. I am actually pretty please with all the shipping I have done except a few mishaps with USPS, but I still give them business. I ship 10 items or so a month for 5+ years, stuff is bound to happen. We are error prone humans.
I have zero issues with UPS and let them do their job. I am actually pretty please with all the shipping I have done except a few mishaps with USPS, but I still give them business. I ship 10 items or so a month for 5+ years, stuff is bound to happen. We are error prone humans.
Do you get the impression that people take this too personal.
Like UPS is out to drive them crazy by delaying their package?
Folks, talk to your grandparents. Ask them about shipping something before Thanksgiving to have a chance to make it by Christmas.
Ask them about phone booths and spending week ends working on cars so you could drive to work the rest of the week.
This is a glorious time to be alive. We have plenty of clean water, more than ample food and are living beyond well.
Appreciate it. Be happy and bask in the glow of Good Times!
You probably got your package within a week after it was shipped. What did you expect? A drone dropping it off?
If that happens I'll never order online again.
Alkali Ike
Gold Supporting Member
- Jan 1, 2011
- 2,855
- 15,666
- Disclosures
- I never actually learned to play very well
Without reading all posts... It seems you're upset because you presumably paid for ground shipping, and it was delivered according to their published transit times for ground service.
Yes a ground-service box may sit in Portland for 3 or 4 days before proceeding to Eugene, where it's delivered on the day promised for ground service. If I wanted it faster I should have paid for faster service.
Besides, ship USPS. They rock.
Yes a ground-service box may sit in Portland for 3 or 4 days before proceeding to Eugene, where it's delivered on the day promised for ground service. If I wanted it faster I should have paid for faster service.
Besides, ship USPS. They rock.
Unrepresented
Something Borderline Offensive
This is a highly inaccurate understanding of how the system works.Without reading all posts... It seems you're upset because you presumably paid for ground shipping, and it was delivered according to their published transit times for ground service.
Yes a ground-service box may sit in Portland for 3 or 4 days before proceeding to Eugene, where it's delivered on the day promised for ground service. If I wanted it faster I should have paid for faster service.
Besides, ship USPS. They rock.
Alkali Ike
Gold Supporting Member
- Jan 1, 2011
- 2,855
- 15,666
- Disclosures
- I never actually learned to play very well
This is a highly inaccurate understanding of how the system works.
My observation is based on watching tracking progress. For example something shipped UPS Ground from the east coast to Oregon will arrive in Portland within a day. It then sits in Portland for several days before making any further progress. It does arrive here within the quoted ground shipping time though.
Unrepresented
Something Borderline Offensive
A) Shipping by airplane is far more expensive than shipping by rail, hence the higher prices for air service v. ground service levels. There is a financial disincentive in providing the service level you've just described (east to west coast overnight) when the standard alternative is far more cost effective.
B) The additional costs of itemizing all packages by delivery guarantees and resorting, reloading, retaining and storing those deliveries is far less efficient than simply sorting them the first time, delivering them and getting them out of your system.
C) With multiple shipping providers operating domestically, the incentive to provide competitive time frames is crucial. Why would a company intentionally inhibit their ability to provide competitive transit times when the last leg (final delivery) is readily available?
Your strategy is not a viable one in the shipping world.
